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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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May 18, 2023

Fantastic service department lead by a fantastic service manage Allen Rolocut. Really goes the extra mile to help his customers. Quick and efficient service. More

by dmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 23, 2023 -

MINI of Towson responded

Hello Dmoore, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 17, 2023

I've been a customer at Mini Towson for more than a decade and they always do an outstanding job. Their service department is outstanding. More

by arrests_tender.0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 23, 2023 -

MINI of Towson responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Allen does a super great job checking you in, keeping you informed and moving you out when the work is completed. everyone and everything was pleasant and smooth. Comfortable waiting area. More

by absanagursky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen (Service)
May 18, 2023 -

MINI of Towson responded

Hello, thanks for your praise and kind comments about Allen. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 11, 2023

Allen Rolocut and his service team have been my 2005 Mini for many years. He always takes the time to explain my service options, schedule service in a timely manner and is very polite and helpful. Thank y More

by zb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 15, 2023 -

MINI of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Wayne has been very helpful in processing our Mini countryman's repair and obtaining our full coverage from our car insurance. We could not be happier. More

by Lynn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
May 12, 2023 -

MINI of Towson responded

We are pleased to hear you had such a positive experience with us, Lynn! Drive safe, and we'll see you on the road.

May 10, 2023

I had an unexpected repair and it was handled professionally and thoroughly explained. I was very satisfied with the work that was done. More

by nlb120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 14, 2023 -

MINI of Towson responded

Hi, We're so happy we were able to help you out! Drive safe, and we'll see you on the road.

May 14, 2023 -

nlb120 responded

Kudos to you Allan Rollcut. He was patient, professional and he was easy to work with. He indicated the repairs that was immediate and repairs I could delay. Thanks so much.

May 06, 2023

Allen Rolocut and the team at Mini of Towson have performed service on my Mini for years and I am always pleased with the interactions about the service and the service itself! More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 09, 2023 -

MINI of Towson responded

Hi Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Allen was, and always is, a pleasure to work with on my MINI Countryman’s service. He does an excellent job of explaining all of my car’s service needs and is always friendly, courteous, and helpful. More

by MarkZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 08, 2023 -

MINI of Towson responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

Outstanding friendly service in terms of cost quantity and timeliness. Thank you all so much. More

by axes.doors-0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Pro
May 09, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 03, 2023

Allen Rolocut has been servicing my '06 Mini JCW with 250K miles for 17 years. He has saved me thousands over the years through warranty coverages I never knew I had, along with coupons that magically ap More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocutt
May 05, 2023 -

MINI of Towson responded

Hi Tom, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

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