MINI of Towson - Service Center
Towson, MD
1,069 Reviews of MINI of Towson - Service Center
Friendly and Informative Staff. My wife and I have going to this dealer for years and we've always had positive interaction , Every thing explained in detail for service and what i My wife and I have going to this dealer for years and we've always had positive interaction , Every thing explained in detail for service and what i needed. Took all my discounts i had as well More
Previous service was performed 7 months ago after only 1000 miles. Expected an oil change but ended up spending $950 for a variety of other “necessary” service. Was also told another $1600 was needed soon 1000 miles. Expected an oil change but ended up spending $950 for a variety of other “necessary” service. Was also told another $1600 was needed soon and to start setting aside money for that now. I think we were duped. More
Alan was an incredible key contact in the service department. He kept me very well informed of the expected schedule and any reasons for delays. department. He kept me very well informed of the expected schedule and any reasons for delays. More
I encountered so many nice people! As someone with minimal car knowledge, Allen did an amazing job helping me understand the issues and how they were going to solve them. As someone with minimal car knowledge, Allen did an amazing job helping me understand the issues and how they were going to solve them. More
Alan in the service department has made sure my mini gets the utmost care, My mini is 13 years old and is still going strong thanks to Alan and the workers at mini of Towson the utmost care, My mini is 13 years old and is still going strong thanks to Alan and the workers at mini of Towson More
I have been going to Mini of Towson (and it's predecessor organization) for over 15 years. I am on my second mini cooper serviced there. The service team has been consistently terrific. Recently, I worked wi organization) for over 15 years. I am on my second mini cooper serviced there. The service team has been consistently terrific. Recently, I worked with Wayne who was thorough and efficient in reviewing my routine service along with added needs. He kept me informed of the status on a multiple day service need. I continue to go back and refer friends. Thank you all for being my Cooper Heros! More