MINI of Towson - Service Center

Allan Rolocut cares about his customers and works hard to explain options and save the customer money. explain options and save the customer money. More

A part needed to be replaced and it was under warranty. I brought the car in first thing in the morning and it was ready by mid morning. I am driving it back. They performed very well. I brought the car in first thing in the morning and it was ready by mid morning. I am driving it back. They performed very well. More

Allen provided outstanding customer service! !! People like Allen is the reason that customers become loyal customers. He took his time to explain the service that was being provided and it made !! People like Allen is the reason that customers become loyal customers. He took his time to explain the service that was being provided and it made be feel comfortable. His disposition was very caring. Without a doubt I will take my car back to Mini of Towson to be serviced! More

Took my Mini in for maintenance. Allen took great care of me. Everyone was very pleasant. Great experience! Allen took great care of me. Everyone was very pleasant. Great experience! More

I drive from western Maryland and they are always nice and helpful. I never feel pressured to buy extra things even though it is offered. Nice people and helpful. I never feel pressured to buy extra things even though it is offered. Nice people More

Everyone was friendly and help, they cared about getting the right maintenance for my car. the right maintenance for my car. More

Bad communication from first call for service. Service advisor claims call was to call center. I came in for $30.00 losing air in tire. Walked out spending almost $800.00. Service advisor claims call was to call center. I came in for $30.00 losing air in tire. Walked out spending almost $800.00. More

Thorough and communicative is exactly what I want when having my car serviced. Thanks to Allen, as well as technicians that worked on my car. LOVED the text message with a link to a video walk through o having my car serviced. Thanks to Allen, as well as technicians that worked on my car. LOVED the text message with a link to a video walk through of issues that needed addressing, and the recommendations on what to prioritize for service. I'll see you again when I'm back in town in November! More

Allan (SA) is the best ! His communication and knowledge was greatly appreciated. Keep up the excellent work Allan and thank you!!!! His communication and knowledge was greatly appreciated. Keep up the excellent work Allan and thank you!!!! More

Alan is always super helpful, attentive, and knowledgeable! Gets me in and out for my service in record time! Thanks! knowledgeable! Gets me in and out for my service in record time! Thanks! More