MINI of Tempe
Tempe, AZ
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Wonderful service and such helpful staff!!!! I brought my Mini for a minor issue--and they ended up giving the entire car a checkup and went above and beyond in helping me out. Most of all they were nice my Mini for a minor issue--and they ended up giving the entire car a checkup and went above and beyond in helping me out. Most of all they were nice! Derek even remembered me over a month later when I called. Customer service was quick and helpful. When I picked up my Mini at the end of the scheduled time, it was ready and cleaned and the oil was changed and everything. I only had to work with one individual--Derek--and he was just great. The price was good--and I'm getting my tinting done there now, too, because they just do quality work. I trust them. More
Fast, friendly, even detailed the car @ no cost. The Fast, friendly, even detailed the car @ no cost. The dealer did not try to sell me any frivolous add-ons. They only dealt with my problem at hand. Fast, friendly, even detailed the car @ no cost. The dealer did not try to sell me any frivolous add-ons. They only dealt with my problem at hand. They even offered me a no cost "loaner vehicle", which I declined as I already had a person with me to give me a ride home, but this was a nice gesture none the less. More
I started to talk to Donald about ten days before my visit. He was very informative, helpful, and did not place any pressure on me to come in or to purchase. He was very patient as I looked at a number visit. He was very informative, helpful, and did not place any pressure on me to come in or to purchase. He was very patient as I looked at a number of Minis and continued to ask questions. The negotiation was hassle-free and I am very comfortable with my purchase. My husband may even consider a Clubman in the future since I had such a great experience. We love our Mini! More
This dealer is not like any I have ever dealt with before. They are no pressure, very friendly and helpful. They had excellent knowledge about the cars and provided help every step of the way. When I before. They are no pressure, very friendly and helpful. They had excellent knowledge about the cars and provided help every step of the way. When I arrived they welcomed me, but did not pressure me in any way. It was, overall, an excellent experience. More
Charlie was more than patient with all my questions & requests. The only thing I knew about Mini Coopers was that they are so cute. His honest answers held my attention through the whole process of sel requests. The only thing I knew about Mini Coopers was that they are so cute. His honest answers held my attention through the whole process of selecting the model best suited to my needs. His calm demeanor was reassuring as we test drove both the mini & clubman. He attended to our personal comfort on a hot Arizona afternoon. Kevin cheerfully cooperated with our requests in support of all our needs & led us through the financial paperwork painlessly as possible. I have no reservaton in recommendation of this dealership. More
Very knowledgeable on the cars. Nick and Kevin were great to deal with. Very fair on trade in value. I will not hesitate to recommend friends and family. Great new location is nice and clean and a definate to deal with. Very fair on trade in value. I will not hesitate to recommend friends and family. Great new location is nice and clean and a definate plus not having to drive to Scottsdale. A++ More
I've always dreaded going to dealerships simply because you get bombarded the minute you step out of your vehicle by multiple salesmen. However, at Mini of Tempe, this was not the case. I was approached by you get bombarded the minute you step out of your vehicle by multiple salesmen. However, at Mini of Tempe, this was not the case. I was approached by a single salesman and welcomed in an accommodating manner. He immediately asked what I was looking for a car and found the mini that both suited my budget and needs. Overall the customer service was excellent and so was the whole process of buying the car. I would highly recommend this dealership. More