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MINI of Tempe

Tempe, AZ

5.0
157 Reviews

7855 S Test Drive

Tempe, AZ

85284

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Showing 157 reviews

June 02, 2011

I LOVE her she was super friendly and super helpful I could not ask for better service I am Soooo happy. I would totally recommend my friends and family. I live very far from here and they took that intO More

by Coop981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy arevalo
May 30, 2011

This is the second MINI we purchase from David Smith. We went back to work with him because the first experience was so positive. He made trading in and purchasing a new MINI positive, and less time consumi More

by ZeusRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
May 28, 2011

Cindy was outstanding in my purchase of my new Mini. I Cindy was outstanding in my purchase of my new Mini. I have bought many new vehicles over the years and the heavy duty sales pitches or just asking w More

by P Lebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Trevarthen and Nick in finance
May 28, 2011

We just got home with our new baby. We ordered it from Mini of Tempe and was quoted 90 days to receive. To our delite it was delivered a whole 30 days ahead of schedule and turned out just as we had hope More

by hnikrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
May 27, 2011

Don't bother ordering a car from this place if you want good service. Absolutely no communication, poorly trained sales staff, and no consistent answers among staff. Each person tells you something diffe More

by bradherbst1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
May 28, 2011 -

MINI of Tempe responded

Thanks for the feedback. Please contact me if you're interested in finding a resolution to your concerns. All the best, Sergio Suun General Manager

May 28, 2011 -

bradherbst1 responded

Sergio - I sent you an email. Give me a call when you have about 15 minutes to chat. Thanks - Brad

May 31, 2011 -

bradherbst1 responded

I spoke with Sergio the General Manager and was able to successfully resolve the negative experience we had encountered with the sales end of our purchase. Sergio, thanks again for offering and resolving our issues.

May 14, 2011

Raymond Smitty always makes us feel welcome at the dealership. From the sales to the calls to seeing us in the show room or service, he makes it a point to remember us and always says Hi! With a gre More

by vicki stoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Smitty
May 12, 2011

There is no comparison to the MINI experience! From the amazing custom ordering, to the obvious excitement of the folks at the dealership! I have owned many vehicles, this one lives up to the hype. I love More

by Tigerwoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smitty
May 10, 2011

One of the best experiences ever! I was in and out in an hour, and left a HAPPY owner of a new mini! Informative, friendly and took the time to explain everything! Donald - thank you for the incredible expe More

by nip4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hull
May 05, 2011

Our last visit to MINI of Tempe was great. Doug is a great service advisor, because he thoroughly went thru our concerns when we brought the MINI in for service and kept us informed on the status of the More

by paulsharon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug (Service Advisor) and Eddie (Mechanic)
March 28, 2011

Buying at this dealer was a very posituive experience. The sales advisor was very knowledgeable, friendly and very helpful. At no time we felt pressure to by the car. The processing of the Finance paperwo More

by eaviles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smitty