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MINI of Tempe

Tempe, AZ

5.0
157 Reviews

7855 S Test Drive

Tempe, AZ

85284

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Showing 157 reviews

March 03, 2013

The dealership put as gasket on wrong which cased problems and I was refunded the cost of the service and given a loaner while it was fixed. More

by lawndart123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Patrenki, Earl Miller, Derrick Carter
October 06, 2012

Mini of Tempe is an amazing dealership. My service advisor Doug O'Donnel has always been gracious, patient and accommodating. I recently had a high level service issue that ran all the way up to the G More

by Supergreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug O'Donnel, Michelle Petrenko
September 14, 2012

I felt their team was very cold. May be I went there to buy a used car? Not sure..The salesman was very uninterested ( the original guy hadnt come in when we went there).. The finance guy wanted me to buy More

by my1centp
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Oct 08, 2012 -

MINI of Tempe responded

Hello, We sincerely apologize to hear you had a less than perfect experience at MINI of Tempe. We are pleased that you'll consider giving us another try in the future with your next vehicle. We look forward to the opportunity to provide you with an excellent customer experience. Thank you for your feedback, MINI of Tempe

June 03, 2012

Mr. Harvey was extremely informative and helpful, he was patient in showing me everything i needed to know about the my MINI, he also proceeded to introduce me to most of dealership staff, so whenever i nee More

by kreshnik8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Harvey
April 11, 2012

I own a 2008 Mini Cooper with 19,000 miles. I have had to visit this dealer for service numerous times. Every time I visit they forget to complete work, due a poor job of completing the work and I have to re More

by cwaggener
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug O'Connell, Earl Miller
September 06, 2011

I made three visits to MINI of Tempe before I bought one. I had to drive a new one; then I had to drive a used one; and then I needed to bring my wife in to see the one I chose and take a ride in it. In eac More

by NAFair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Leininger
July 28, 2011

This is the letter that I sent to the dealership management staff: I wanted to take a moment to let you know how much I appreciate the always friendly, helpful and enthusiastic service and attent More

by jason728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug O'Donnell, Jeannie Kerby, Aaron Masciangelo
June 27, 2011

Everything great....love the car and the employees. Ordering the car was a good experience with seeing the options on the internet and viewing them in the dealership. More

by gsheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
June 23, 2011

I came in LOOKING for a new car - needing one. Cindy showed me cars in my price range, no big deal there. Next she inquired about my current lease. An hour later (after explaining what she meant) she "b More

by baa4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Trevarthen
Jun 24, 2011 -

MINI of Tempe responded

Thank you for your kind words! I'm glad that you had a great experience with MoT, and specifically with Cindy. We're very lucky to have her as part of our team. Enjoy your new MINI! Sergio Suun General Manager

June 14, 2011

My husband and I have been considering a MINI for some time. Since there is no MINI dealer in Prescott, we contacted MINI of Tempe to find out if a MINI was the right car for us. We had the good fortune More

by thetracys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Leininger
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