Back

MINI of Tempe

Tempe, AZ

5.0
157 Reviews

7855 S Test Drive

Tempe, AZ

85284

Directions

By Type

Showing 157 reviews

July 04, 2020

Love the honesty and integrity of the service department. Doug is a great service advisor. I really liked the video provided showing the work needing to be done. More

by Linda.schick414
Recommend Dealer
Yes
Employees Worked With
Doug O'Donnell
Jul 05, 2020 -

MINI of Tempe responded

Linda, we appreciate you taking the time to share your great service experience with Doug! We're glad you're satisfied with your repairs! We look forward to assisting you again in the future.

June 27, 2020

Doug is awesome. Efrain is awesome. Feels like family. Personable, professional and imddrstanding. Always a pleasure working with them. CUSTOMER EXPERIENCE is the name of the game with these guys! More

by Joe_pesetsky
Recommend Dealer
Yes
Employees Worked With
Efrain, Doug O'Donnell
Jun 27, 2020 -

MINI of Tempe responded

Thank you for the great review, Joe. We will be sure to thank Doug and Efrain for providing you with excellent service. We look forward to working with you again.

June 20, 2020

Great service, was quick and thorough! Service Advisor Victor Tellez was professional, courteous, and took care of us (and our Cooper) in a timely manner. More

by Olga
Recommend Dealer
Yes
Employees Worked With
Victor Tellez
Jun 21, 2020 -

MINI of Tempe responded

Hi Olga, Thank you for your review for Victor. We're thrilled to find that he's provided an excellent service experience for your MINI Cooper. Please let us know if we can be of service again. We are here for you!

June 13, 2020

They always go beyond to support your needs and wants. They take care of you every minute you are there. I would recommend MINI for others. More

by Frida diabla
Recommend Dealer
Yes
Employees Worked With
Victor tellez
Jun 14, 2020 -

MINI of Tempe responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 12, 2020

Service professional and completed as always. Service representative made sure all repairs were completed. Highly recommend Penske Mini Tempe above any Mini dealer out there. More

by Cdesert42
Recommend Dealer
Yes
Employees Worked With
Victor Tellez
Jun 13, 2020 -

MINI of Tempe responded

Thank you for taking the time to share your service experience with Victor! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 05, 2020

As always Effram & His team is super to work with, they do a awesome job taking care of our 2013 Cooper S Convertible, this is a no pressure Dealer. More

by ppryor15
Recommend Dealer
Yes
Employees Worked With
Effram, Service manger
Jun 06, 2020 -

MINI of Tempe responded

Thank you for the great review. We will be sure to thank Effram and the rest of the team for providing you with excellent service. We look forward to working with you again.

April 14, 2020

I am so impressed with how they were able to accommodate elall my concerns! Especially Doug Odonell! Even though I had a pretty bad attitude after a lot of problems at the Emergency Department where I work More

by Wade
Recommend Dealer
Yes
Employees Worked With
Derrick Carter, Doug O'Donnell
Apr 15, 2020 -

MINI of Tempe responded

Wade, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Derrick and Doug went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

July 21, 2018

Awesome Everyday MINI of Tempe is like a second home to me. EVERYONE there is like family. The best customer service, the best mechanics, salesman, parts people, just More

by minisyco#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pham, Chris Greyzak, Justin Larsen, Nando, Tom Lobenstein, All Mechanics, All Employees, Michelle Patrenki, Dave Smith, Justin Leininger, Matt Limburg, Doug O'Donnell, Dana Quaid
Jul 22, 2018 -

MINI of Tempe responded

Hi, We can not wait for your return visit. Thanks for the great review describing your experience with our team and we will be sure to share your feedback with them. Best.

July 07, 2018

Battery and Recall Stephen is always great to work with. I was scheduled for a recall on a Monday, but the previous Friday, my car would not start leaving work. I got More

by LolaNAz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Pham
Jul 08, 2018 -

MINI of Tempe responded

Thanks for choosing us for your service needs! We're delighted that you always have an excellent experience here at our dealership. We wish you many happy miles!

April 30, 2018

I had a pleasure working with Doug O'Donnell at Mini ofTempe I want to express my extreme gratitude to Doug O’Connell, a Service Consultant at Mini of Tempe. Doug was great to work with from the start! He is ve More

by jiwon19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug O'Donnell
...
11
...