MINI of Tempe
Tempe, AZ
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Love the honesty and integrity of the service department. Doug is a great service advisor. I really liked the video provided showing the work needing to be done. Doug is a great service advisor. I really liked the video provided showing the work needing to be done. More
Doug is awesome. Efrain is awesome. Feels like family. Personable, professional and imddrstanding. Always a pleasure working with them. CUSTOMER EXPERIENCE is the name of the game with these guys! Personable, professional and imddrstanding. Always a pleasure working with them. CUSTOMER EXPERIENCE is the name of the game with these guys! More
Great service, was quick and thorough! Service Advisor Victor Tellez was professional, courteous, and took care of us (and our Cooper) in a timely manner. Victor Tellez was professional, courteous, and took care of us (and our Cooper) in a timely manner. More
Service professional and completed as always. Service representative made sure all repairs were completed. Highly recommend Penske Mini Tempe above any Mini dealer out there. representative made sure all repairs were completed. Highly recommend Penske Mini Tempe above any Mini dealer out there. More
As always Effram & His team is super to work with, they do a awesome job taking care of our 2013 Cooper S Convertible, this is a no pressure Dealer. do a awesome job taking care of our 2013 Cooper S Convertible, this is a no pressure Dealer. More
I am so impressed with how they were able to accommodate elall my concerns! Especially Doug Odonell! Even though I had a pretty bad attitude after a lot of problems at the Emergency Department where I work elall my concerns! Especially Doug Odonell! Even though I had a pretty bad attitude after a lot of problems at the Emergency Department where I work Doug and his coworker placated me and worked with me. The next day they barely would let me apologize for my embarrassing behavior! So good! Thanks Doug!! More
Awesome Everyday MINI of Tempe is like a second home to me. EVERYONE there is like family. The best customer service, the best mechanics, salesman, parts people, just MINI of Tempe is like a second home to me. EVERYONE there is like family. The best customer service, the best mechanics, salesman, parts people, just everyone, is awesome. The best of everything you want and need MINI-wise. I can't wait to go there again, even if it is to just stop in and say hi. Please update this review. A lot of the below listed employees are no longer with MINI of Tempe, however, they were and still are outstanding. Also, current employees are not listed either. Either way, MINI of Tempe Rocks! And so does everyone who works there! More
Battery and Recall Stephen is always great to work with. I was scheduled for a recall on a Monday, but the previous Friday, my car would not start leaving work. I got Stephen is always great to work with. I was scheduled for a recall on a Monday, but the previous Friday, my car would not start leaving work. I got it started and drove right to MINI. Stephen had a loaner car for me ready. I got my car back in a timely fashion. Everything is always explained to me and Stephen even advised me on the status of my brakes. My MINI is 6 years old. The guys in the service department and their tech staff is why I've kept my MINI. They have advised me for the last 6 years and it's always excellent service. My car also comes back to me clean, almost like it was detailed. More
I had a pleasure working with Doug O'Donnell at Mini ofTempe I want to express my extreme gratitude to Doug O’Connell, a Service Consultant at Mini of Tempe. Doug was great to work with from the start! He is ve I want to express my extreme gratitude to Doug O’Connell, a Service Consultant at Mini of Tempe. Doug was great to work with from the start! He is very helpful, professional and knowledgeable. He helped me understand the issues I was dealing with my Mini and got the work done in timely manner! I would definitely recommend Mini of Tempe to my family and friends. More