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MINI of Stevens Creek - Service Center
Santa Clara, CA
260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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260 Reviews of MINI of Stevens Creek - Service Center
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January 20, 2022
Aidan was our service mentor and was really personal and helpful. He offered good ideas on possibilities of what might be happening and eased our minds about it. Very professional and great service! Than helpful. He offered good ideas on possibilities of what might be happening and eased our minds about it. Very professional and great service! Thanks. More
by elementsofmagic
Employees Worked With
Aidan
January 10, 2022
Johny and the mechanics went out of their way to be helpful when my car was totaled. I loved that car! I have always found Mini of Stevens Creek to be 5 star in their service. helpful when my car was totaled. I loved that car! I have always found Mini of Stevens Creek to be 5 star in their service. More
by bttygrnt
Employees Worked With
Johny Housin
January 07, 2022
I’d give it 5 stars but I was told that I’d get a inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the recommendation report at fpereira74@hotmail.com More
by fpereira74
Employees Worked With
Don’t remember
December 17, 2021
Worst customer service! No one ever answers the phone in the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! More
by angie
Employees Worked With
service department - multiple people
November 26, 2021
Could not get into contact with service department to check for part availability. Long wait time before the service write up. Did not get updates on the works done. check for part availability. Long wait time before the service write up. Did not get updates on the works done. More
by Mini customer
Employees Worked With
Service advisor
November 25, 2021
I left my car for service and they took really long because they are short of staff. I called several times to learn the status of my car but no body return my call. So I have to go there again to find because they are short of staff. I called several times to learn the status of my car but no body return my call. So I have to go there again to find out. More
by Deysi
Employees Worked With
Mark (manager supposed to give an appraisal
