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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
260 Reviews

260 Reviews of MINI of Stevens Creek - Service Center

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May 31, 2024

Stevens Creek Mini were very thorough and professional. Robert is my go-to guy for service now. More

by Gregz240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 31, 2024 -

MINI of Stevens Creek responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 22, 2024

I recently took my mini for servicing. Blake, the service coordinator did a fantastic job keeping me updated regularly and was very mindful of my time and delivered the car on time with h More

by Clubman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
May 24, 2024 -

MINI of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

Devin did a great job. Kept me informed and up to date on issues and progress. All of the advisors were incredibly helpful and responsive. More

by baxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
May 15, 2024 -

MINI of Stevens Creek responded

Hi Baxley, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2024

Excellent service. Fast turnaround while I was waiting, with updates on the progress of the repair. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
May 13, 2024 -

MINI of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2024

Excellent service. . excellent service. delivery time of your car on time.. customer service 👍 answered my cuestion More

by leal1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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May 10, 2024 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2024

They do outstanding work. The price is higher at the dealership than independent shop. But there work is excellent. More

by bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have the name right now.
Report | Print
Apr 30, 2024 -

MINI of Stevens Creek responded

Hi Bert, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

April 26, 2024

$600+ for an oil change and inspection of a car in mint condition. Outrageous. Then told a gasket protrusion should be repaired ASAP. Cost Estimate, $2,400. This was my first and last visit to this dealer. More

by Outrageous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johny
Report | Print
Apr 29, 2024 -

MINI of Stevens Creek responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4608 to discuss what we can do to help.

April 22, 2024

Super helpful, offered me a ride to the nearest coffee shop qhich was much appreciated More

by nolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Apr 25, 2024 -

MINI of Stevens Creek responded

Hi Nolan, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2024

Good service employees. I love the shuttle service they have got you can utilize during service. More

by Mahlet Woldemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Mar 30, 2024 -

MINI of Stevens Creek responded

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2024

Blake Justman, the tech who helped me, was very professional and addressed my questions and concerns. More

by Pidax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Justman
Report | Print
Mar 25, 2024 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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