MINI of Stevens Creek - Service Center

Great place with friendly Staff . but very slow for processing and ordering parts . I got an estimate for repairing in Body shop on March 25th and I dropped off my car on April 12th but very slow for processing and ordering parts . I got an estimate for repairing in Body shop on March 25th and I dropped off my car on April 12th . it has been in there ever since for lacking of missing parts . based on reports . I have been driving the rental cars ever since . and the car still is not ready . and I'm down on over 3K for rental fees and still waiting More

Great service Hector was very helpful with all my questions. Had to bring my car back for other issues in my car I’m very happy with the service I get when ever I bring my car in for service questions. Had to bring my car back for other issues in my car I’m very happy with the service I get when ever I bring my car in for service More

They are the only dealership in the south bay but they have very nice employees and service people. The issue is not being able to get anyone to answer the phone or get a call back. have very nice employees and service people. The issue is not being able to get anyone to answer the phone or get a call back. More

Every time I’ve visited people are talking at desks and I’ve been ignored for what seems like 10 minutes before being helped. Had an alignment done there that seemed to barely fix an issue. I’ve been ignored for what seems like 10 minutes before being helped. Had an alignment done there that seemed to barely fix an issue. More

Where they lack in sales and financing… they make up for in their service department. in their service department. More

Johnnie the service writer went Above and Beyond my expectations in helping solve my cars ongoing issues! Couldn't be happier with the outcome! expectations in helping solve my cars ongoing issues! Couldn't be happier with the outcome! More

Roberto is the best! Mini Stevens creek is awesome! Will definitely come back for services here Mini Stevens creek is awesome! Will definitely come back for services here More

The service advisor Hector was great he kept me posted of any issues. They even dropped my car off and picked up the loaner. Which was an exceptional gesture. Only issue is it took too long to drop car off. any issues. They even dropped my car off and picked up the loaner. Which was an exceptional gesture. Only issue is it took too long to drop car off. It was about an hour. More

Great service. Robert Fabian was grand. His approached was friendly and very informative for the accomations available while I waited for the completion of my Coop Robert Fabian was grand. His approached was friendly and very informative for the accomations available while I waited for the completion of my Cooper. The car was immaculately clean over all. But, the most impressive, was the fact, the Mini was ready to drive forward when I left. Instead of having to back up and turn around. Thank you. More

I received a coupon for an oil change. It helps because I am retired and on a fixed income. My car also needed other service like replace the coolant reservoir, cracked windshield, driver It helps because I am retired and on a fixed income. My car also needed other service like replace the coolant reservoir, cracked windshield, driver window not working properly and the passenger door not locking properly. I was given estimates for each service that helped me decide what takes priority to fix and schedule an appointment. I live in Half Moon Bay. I usually wait for my car to be serviced. I let them know at the time I make my appointment and the employee helping me. Of all the years I have had my car serviced, I have been extremely satisfied with the service and look forward to my next service … More