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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
258 Reviews

258 Reviews of MINI of Stevens Creek - Service Center

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February 25, 2023

Relaxing service appointment. It’s like going to a club. Easy to get work done while waiting. I feel confident my mini is being well taken care of More

by Ken k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Butler
Report | Print
Mar 01, 2023 -

MINI of Stevens Creek responded

Hello Ken, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 24, 2023

Only Mini is Mini. Thank you for being fully Mini - especially appreciate the focused attention and care by Simon Loretto (see you soon for our Mini #2 Simon!) More

by toddnlil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Loretto
Report | Print
Feb 28, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 24, 2023

Daniel was great at keeping us in the loop for service for a check engine light. Got a loaner car for the duration, repair and service was swift and covered by an extended warranty. Our Mini returned a ha More

by flyingarchitect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 01, 2023 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 16, 2023

The staff was very friendly and transparent! Great experience all around, will definitely be back for service. More

by esi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
Feb 20, 2023 -

MINI of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 11, 2023

They are very kind and professional. Thanks for giving detailed process and result of overall maintenance work. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Feb 15, 2023 -

MINI of Stevens Creek responded

Hi Kevin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

From the checkin, to checkout, all the personnel were very professional. The car was made available after service as was promised. The waiting room is clean is and is well stocked with coffee. More

by Naveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Feb 13, 2023 -

MINI of Stevens Creek responded

Hi Naveen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 26, 2023

Service team did a good job in explaining the cost of repairs and options for additional issues found during inspection. The only reason for 4 stars is over priced cost of repairs & service for cars no l More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Jan 31, 2023 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Easy access to the dealership and great service. Good price as well. Great experience overall. More

by juliabchp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Loretto
Report | Print
Jan 30, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Daniel was my service advisor and provided me with excellent customer service and support on my Mini. More

by kanderson95073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dennis
Report | Print
Jan 30, 2023 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2023

Very convenient and friendly. Changed my mind after the first consultation and the change of appointment is very smooth as well. Got my car on time. More

by lynnbuyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
Jan 23, 2023 -

MINI of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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