MINI of Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I received a reminder for my 2019 Mini Countryman for brake fluid change. The Express service advisor quickly filled me in that I simply needed that and the included inspection. Other services such as co brake fluid change. The Express service advisor quickly filled me in that I simply needed that and the included inspection. Other services such as coolant flush can wait, and my brake pads were still good. The service technician showed the inspection on the enclosed video. I got my car back in a couple of hours' wait. The service was courteous and efficient. I really appreciate the help! More
Slow. Everything takes forever. I decided which car to pick in 20 minutes. I did not ask for low price, I paid cash, it still takes 3 hours for me to sign Everything takes forever. I decided which car to pick in 20 minutes. I did not ask for low price, I paid cash, it still takes 3 hours for me to sign the paper. After the paper had been signed, I was told the car is not ready, gave me a loaner and told me the car will ready by Monday. Called Monday, I was told the car will be ready by end of the day. Show up at 6PM, the car is not ready. It was a 40 miles drive. Picked up the car on Tuesday, I was told the link is down with DMV, no paper plate, gave me a dealer plate and I was told they will next day the paper plate to me. It is now Sunday, a whole 6 days after I brought the car, no paper plate. More
We had a really great experience overall and love our new car. We did not even think we were going to buy when we came in, but you never know when you are going to see the car you have to have. It is a ver car. We did not even think we were going to buy when we came in, but you never know when you are going to see the car you have to have. It is a very popular dealership and the finance department is a bit overworked, very friendly helpful and competent, but a bit of a wait. We were however told this and went to get dinner. More