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MINI of Stevens Creek

Santa Clara, CA

4.5
404 Reviews
MINI of Stevens Creek is one of the largest MINI dealerships in Silicon Valley, and is your local source for all new and pre-owned MINI cars for sale. Located in Santa Clara and just 10 minutes from Downtown San Jose, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With a large inventory of both new and pre-owned MINI cars for sale, plus a large selection of other premium used cars for sale, we are sure to have the perfect new or pre-owned MINI for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4201 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 404 reviews

January 10, 2022

Great team and easy to work with. It is always fun to work with SCM team! More

by santhoshkolathur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haseebullah Sultani, Saqwaun Conyers Patton
Jan 21, 2022 -

MINI of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2022

I’d give it 5 stars but I was told that I’d get a inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the More

by fpereira74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 04, 2022

Great customer service from Adrian. Brought my car in for service days prior to warranty expiring. Good communication pre, during and post service. More

by Walczak.susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
January 03, 2022

very easy to check in, friendly staffs, less crowded waiting area and car returned super clean! More

by Nala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mazzella
December 24, 2021

Great experience. Kyle, our salesman, was terrific. Brandonm, the Customer Financial Services Manager, was efficient with the paperwork, and explained everything to us. More

by acapbcf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle. Brandonm Herrera.
December 17, 2021

Worst customer service! No one ever answers the phone in the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! More

by angie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department - multiple people
December 16, 2021

Unresponsive to phone messages from the service department. Somewhat incompetent. Not very helpful and stress inducing. More

by tobinwkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aidan Kushmaul
December 15, 2021

Their costumer service is absolutely horrible; prior to purchasing the car, we were promised to receive paperwork/report history of the car so we could get a second opinion from our mechanic. After purchas More

by bahar501
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro Comesana
Dec 17, 2021 -

MINI of Stevens Creek responded

Hello, we are deeply disappointed by your experience at MINI of Stevens Creek. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (408) 641-4608 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 01, 2021

They were honest, helped a lot, and provided a good car that fitted our budget. More

by Psaroulla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ and moe
Dec 06, 2021 -

MINI of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 27, 2021

Very thorough inspection and fixed the problem. We are happy to have the result. Thank you. More

by masa
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris, Service department
Dec 02, 2021 -

MINI of Stevens Creek responded

Hi Masa, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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