MINI of Stevens Creek

Devin is a very nice and professional advisor, will keep selecting him for my car maintenance. selecting him for my car maintenance. More

Johnny was helpful, informative, and quick. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. More

BIG LACK OF COMMUNICATION. WILL TACK ON ADDITIONAL WARRANTIES & SERVICES PRIOR TO ASKING AND MAKE IT SEEM LIKE THEY ARE BEING OFFERED AS A CUSTOMER COURTESY RATHER THAN SOLD. G WILL TACK ON ADDITIONAL WARRANTIES & SERVICES PRIOR TO ASKING AND MAKE IT SEEM LIKE THEY ARE BEING OFFERED AS A CUSTOMER COURTESY RATHER THAN SOLD. GAVE ME 3/4s OF A FULL TANK OF GAS THAT I WAS PROMISED. NOT EVEN GOING TO GET INTO THE “DETAIL” THEY DID PRIOR TO HANDING ME THE KEYS. SENT OUT NUMEROUS EMAILS TEXTS AND CALLS AND I HAVE NOT RECEIVED A FOLLOW UP TO MY ISSUES & CONCERNS. SAVE YOURSELFS THE HEADACHES & TAKE YOUR BUSINESS SOME PLACE ELSE!!! More

I take my 2015 Mini Cooper S for regular service at the Stevens Creek location. Staff is always very friendly and the waiting area comfortable. This trip was for battery replacement, multi-point inspection Stevens Creek location. Staff is always very friendly and the waiting area comfortable. This trip was for battery replacement, multi-point inspection, and oil change. The service was completed faster than I had anticipated. More

I did majority of my purchese with Kyle. He went above and beyond with service. There was a lot of setbacks during the purchase but he helped with the process greatly. He had great communica He went above and beyond with service. There was a lot of setbacks during the purchase but he helped with the process greatly. He had great communication from the start up to the final purchese. More

Adrian Fields was my customer representative he was very knowledgeable and professional I was very pleased with how he handled my mini maintenance and fixed my car to pass smog knowledgeable and professional I was very pleased with how he handled my mini maintenance and fixed my car to pass smog More

Staff was very friendly and easy to work with. The no haggle pricing on used car made buying it easy. Dealer offered to fix a dent on passenger side of car, and they kept their word and fixed in l The no haggle pricing on used car made buying it easy. Dealer offered to fix a dent on passenger side of car, and they kept their word and fixed in less than a week after I dropped off the car. On the down side, one key fob needed a battery and the other was dead. This was not corrected when I brought in the car for repair. And I waited close to three hours to sign papers. Overall, I recommend Mini of Stevens Creek. More

MINI of Stevens Creek has the best services for both purchasing and maintenance. Blake is nice and very professional! purchasing and maintenance. Blake is nice and very professional! More

I brought my car in because the Service light was on; but when I picked up it, the light was still on. when I picked up it, the light was still on. More

Robert Fabian provided with great customer service and took care of all of my needs, he has a great personalty and is excellent to work with. My Mini needed a new AC compressor and water pump pulley, bot took care of all of my needs, he has a great personalty and is excellent to work with. My Mini needed a new AC compressor and water pump pulley, both major repairs that Robert explained to me and showed me in detail so I understood everything. Robert also provided me with a brand new Mini loaner while our car was waiting for parts and being repaired, which we really appreciated and enjoyed (we need to upgrade)! He also reimbursed me for my Uber rides to and from work form the dealership. Robert provided a discount, the max he could, on our total bill, which was nice. Even thought both repairs were costly and they are fixed correctly with peace of mind, I really enjoyed working with Robert and the team Mini of Stevens Creek. More