
MINI of Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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great service. I was quite persistent and it was initially tough to get some follow up but they were very understaffed so I get it. Ultimately got the car I wanted, I was quite persistent and it was initially tough to get some follow up but they were very understaffed so I get it. Ultimately got the car I wanted, super smooth, good negotiation. Felt respected. Recommend! More
The dealership does a great job fixing issues and communicating any upcoming problems that will need repair. They provide video and photos to back up what they are saying. The only complaint I have i communicating any upcoming problems that will need repair. They provide video and photos to back up what they are saying. The only complaint I have is that when I make an appointment for an oil change, I end up waiting 3 hours. What's the point of an appointment then? I guess I need to stop waiting there although it is a nice waiting area with coffee, tea and water with comfy chairs and couches. And I always have nice chats with the service guys and that helps pass the time. More
Very professional and the fees are reasonable. I will continue to choose here to maintain my car, because the maintenance personnel will be more professional. I will continue to choose here to maintain my car, because the maintenance personnel will be more professional. More
Devin did a great job . He was extremely personable and communicative throughout the process. He was able to answer questions about driving habits that impact wear and tea He was extremely personable and communicative throughout the process. He was able to answer questions about driving habits that impact wear and tear, and provided practical advice on maintenance. The car looks and runs great. I'll be sure to ask for Devin for my next service. Thanks. More
The issue was fixed. Blake helped a lot from scheduling the appointment to personally taking interest in everything and going overboard. Blake helped a lot from scheduling the appointment to personally taking interest in everything and going overboard. More
Mini of Stevens Creek has improved a bit from the pandemic days. They seem to have more staffing now and things seemed to move a bit quicker this time around. However, prepare to spend a couple of ho pandemic days. They seem to have more staffing now and things seemed to move a bit quicker this time around. However, prepare to spend a couple of hours waiting for you car as even a simple oil change seems to take a while. Blake, my advisor, did a great job of keeping in touch with me about the status of my car and was nice to talk to. He was very friendly. As with any dealership, they will try to upsell you on some things or services, so remember you can always say no. More
It is a long drive from Monterey to MINI of Stevens Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, reco Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, recommendations, and the service he and MINI of Stevens Creek provided were outstanding! Many thanks! Charles Roberts More