MINI of Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very professional and the fees are reasonable. I will continue to choose here to maintain my car, because the maintenance personnel will be more professional. I will continue to choose here to maintain my car, because the maintenance personnel will be more professional. More
Devin did a great job . He was extremely personable and communicative throughout the process. He was able to answer questions about driving habits that impact wear and tea He was extremely personable and communicative throughout the process. He was able to answer questions about driving habits that impact wear and tear, and provided practical advice on maintenance. The car looks and runs great. I'll be sure to ask for Devin for my next service. Thanks. More
The issue was fixed. Blake helped a lot from scheduling the appointment to personally taking interest in everything and going overboard. Blake helped a lot from scheduling the appointment to personally taking interest in everything and going overboard. More
Mini of Stevens Creek has improved a bit from the pandemic days. They seem to have more staffing now and things seemed to move a bit quicker this time around. However, prepare to spend a couple of ho pandemic days. They seem to have more staffing now and things seemed to move a bit quicker this time around. However, prepare to spend a couple of hours waiting for you car as even a simple oil change seems to take a while. Blake, my advisor, did a great job of keeping in touch with me about the status of my car and was nice to talk to. He was very friendly. As with any dealership, they will try to upsell you on some things or services, so remember you can always say no. More
It is a long drive from Monterey to MINI of Stevens Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, reco Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, recommendations, and the service he and MINI of Stevens Creek provided were outstanding! Many thanks! Charles Roberts More
Johnny was helpful, informative, and quick. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. More
BIG LACK OF COMMUNICATION. WILL TACK ON ADDITIONAL WARRANTIES & SERVICES PRIOR TO ASKING AND MAKE IT SEEM LIKE THEY ARE BEING OFFERED AS A CUSTOMER COURTESY RATHER THAN SOLD. G WILL TACK ON ADDITIONAL WARRANTIES & SERVICES PRIOR TO ASKING AND MAKE IT SEEM LIKE THEY ARE BEING OFFERED AS A CUSTOMER COURTESY RATHER THAN SOLD. GAVE ME 3/4s OF A FULL TANK OF GAS THAT I WAS PROMISED. NOT EVEN GOING TO GET INTO THE “DETAIL” THEY DID PRIOR TO HANDING ME THE KEYS. SENT OUT NUMEROUS EMAILS TEXTS AND CALLS AND I HAVE NOT RECEIVED A FOLLOW UP TO MY ISSUES & CONCERNS. SAVE YOURSELFS THE HEADACHES & TAKE YOUR BUSINESS SOME PLACE ELSE!!! More