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MINI of St Louis - Service Center

Maplewood, MO

4.9
861 Reviews

861 Reviews of MINI of St Louis - Service Center

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March 21, 2025

Service was great. Erica even found a couple of extra things that the car needed serviced. More

by d14harris1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Flawless overall process, from getting an appointment to having my car serviced in a timely manner. Very friendly,and professional staff. Loved the short video with the comments of the mechanic working on m More

by dominiquemichal55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

dominiquemichal55 responded

A 5 star service from A to Z.

March 19, 2025

Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

by Jkberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Routine oil change under warranty. Young man in parts dept very helpful as was last person who took me to my car and made sure car was dry from car wash and ready to go! Unfortunately More

by lhunot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Fast friendly service. I had no issues with the dealership, they got right on it and had my car out the next day. More

by matthenke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The service reps were very friendly and my appointment was taken on time. I didn't need to wait. I was also very impressed by how clean the place was. More

by Shortcake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Rock stars. Thorough and friendly. My friend says this is the first time she's ever had dealership envy 😉 More

by deniseiwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Always a great experience, take great care of my vehicle and also take great care of me. I’ve only had one issue is 10 1/2 years. More

by sween1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Over the years, I have owned 30 some new cars. Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They a More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

They are friendly, efficient and do a great jobs of explaining work they are performing. Also they gave me a rental car so I don’t have to sit around waiting since I had had an issue that was going to More

by Kathybruns11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.