MINI of St Louis

Arman Was very helpful, Informative, and very personable. I always enjoy visiting Mini of St. Louis they have a great team, and great cars! couldn’t ask for more. I always enjoy visiting Mini of St. Louis they have a great team, and great cars! couldn’t ask for more. More

I just bought a used Mini from this dealer. The experience was fine overall. My first contact was with Mark Conn and he was very congenial/friendly as we exchanged emails about the car, my trade-i experience was fine overall. My first contact was with Mark Conn and he was very congenial/friendly as we exchanged emails about the car, my trade-in, and so forth. Once we had agreed on a price for the Mini, it was a matter of the car being made ready (detailing it, needed a new windshield, some minor carpet repair). He then passed me along to Mary in Finance. I advised her that I would be financing via my credit union given their preferable rates. After this, I found her to be less than accommodating if not somewhat condescending and terse in her attitude toward me, almost as if I was second-rate for A) Handling my own financing and B) Buying a used (albeit certified pre-owned by Mini) vehicle. Mary wasn't 'mean', but she presented herself with a bit of holier-than-thou attitude that I didn't much care for. Else, the experience was fine overall and everyone else including the dealership at large I found to be quite pleasant. More

Every time I have gone for MINI service during the past five years of owning a MINI, the maintenance work was completed by their estimated time, staff was friendly and the waiting area pleasant. I apprecia five years of owning a MINI, the maintenance work was completed by their estimated time, staff was friendly and the waiting area pleasant. I appreciate the service center advisor, Arman, for providing information, answering questions and following up during and after appointments, and even helping me once with a tire rebate form, going beyond expectations. Plus, based on my experience, I have confidence in and trust the service center team at MINI of St. Louis. More

Mini of St. Louis is one of the best mini dealerships for service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a t service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a tire replaced on vacation. I now know the level of excellence provided by Mini of St. Louis is due to the highly trained and caring employees. More

Bill Harada was extremely helpful in “building” and ordering a Mini Cooper. The car arrived perfect when expected and picking it up was a wonderful experience. Bill Harada provided a great introducti ordering a Mini Cooper. The car arrived perfect when expected and picking it up was a wonderful experience. Bill Harada provided a great introduction to the car and covered a lot of information. Mary McDonnell handled the business side very professionally and pleasantly. I am extremely happy with the car and this dealership. More

Dealership was very clean and staff was friendly to boot. Very nice accommodations for folks who are sitting around and waiting for routine repair work. Very nice accommodations for folks who are sitting around and waiting for routine repair work. More

Arman and the entire Service team at Mini of St. Louis are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been ex are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been extremely friendly. I appreciate the quick response times and open communication. They don’t talk down to women like so many other dealerships, and worked with me to save money even though they had no obligation to. I look forward to working with them for the foreseeable future. More

Mary was Outstanding when we were closing the deal. She made the transaction smooth and easy. Best closing I have ever had buying a new car. made the transaction smooth and easy. Best closing I have ever had buying a new car. More

Bill Harada, our salesman, is knowledgeable and honest. I valued his guidance. The dealership is clean and a well maintained facility. It was a positive experience doing business there. valued his guidance. The dealership is clean and a well maintained facility. It was a positive experience doing business there. More

My vehicle was having issues that I just could not figure out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. Instead of rushing through to temporarily fix the issue(s), Arman and his team thoroughly checked the vehicle, solved every problem as they came along, tested the vehicle by driving it to ensure nothing else would pop up as an error, and after making sure everything was 100% okay, informed me all of the stressful issues were taken care of. Even though it took about 5 business days to fix (not because of lack of trying, just troubleshooting), Arman offered a loaner vehicle, his time, and energy to resolve the problem. He kept in contact with me every day and helped me feel less stressed over this heavy situation. He communicated wonderfully, and I would rather wait a week to make sure *everything* was resolved than constantly fix something only to show back up to the dealership multiple times. He and the team were great! More