MINI of St Louis

I was received on time, and was shown a place to wait that had food, drink, WiFi, and a comfortable place to work. I thought I only needed an oil change, but the service personnel pointed out other item that had food, drink, WiFi, and a comfortable place to work. I thought I only needed an oil change, but the service personnel pointed out other items that were due for attention. All of this was completed in the time promised. My car was washed, vacuumed, and I left on time. I can not imagine a better experience. More

Great customer service....friendly service staff and sales team! Especially appreciated are the loaner cars, when my car has needed a longer service stay. Someday.....I hope to buy a Cooper S or Count sales team! Especially appreciated are the loaner cars, when my car has needed a longer service stay. Someday.....I hope to buy a Cooper S or Countryman from Mark....when he gets a black one with big wide red stripes!!! Oh, and thanks to Derrick.....for washing all the dirt off my car! More

I came into St. Louis MINI to look around on a Monday and bought a car on Thursday. . .and through-out the days in between Steve Emerson made himself available to answer any good or (mostly) silly questions bought a car on Thursday. . .and through-out the days in between Steve Emerson made himself available to answer any good or (mostly) silly questions my wife and I could come up with. It has been one of the more enjoyable car purchases we have made. Steve's low-key, no-pressure approach made the decision to buy our decision and not one we felt the salesman made for us. I would be happy to go back to Steve whenever we buy the next Mini. More

Diagnosis was spot on, we just had to get approval from the extended warranty company in Texas.Once this was achieved the work was preformed and done in a manner that was promised via the telephone. The na the extended warranty company in Texas.Once this was achieved the work was preformed and done in a manner that was promised via the telephone. The name is Mini but the service is maxi.! 1 More

I have dealt with this dealership for the past 4+ years and have always had wonderful customer service and quality work performed on my vehicle. The only draw back is the overall cost of services that I h and have always had wonderful customer service and quality work performed on my vehicle. The only draw back is the overall cost of services that I have had performed on my vehicle. More

Marvin is always very friendly and welcoming. Todd and Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I was very satisfied with the experience. More

I've had two warranty issues, both leaky light lens gaskets. In both cases Rick took care of me. He was very professional an helpful. gaskets. In both cases Rick took care of me. He was very professional an helpful. More

ideal salesperson,answer questions by the truck load and did not push;allowed for customer to return until we were satisfied with the product and purchased countryman which has been trouble free.... did not push;allowed for customer to return until we were satisfied with the product and purchased countryman which has been trouble free.... More

I began the search online and went to the dealership at the suggestion of Karen Fortune to see the car and consider putting down a deposit to hold the car. Karen was off that day. Steve Emerson stepped i the suggestion of Karen Fortune to see the car and consider putting down a deposit to hold the car. Karen was off that day. Steve Emerson stepped in and encouraged me to get a trade in value for my 2002 Jaquar. Steve counseled me in a a very professional, no nonsense manner. He worked with me in very clear, upfront terms. I was able to understand the options I had given all the variables. Steve made completing the deal easy. I left feeling that the Steve worked out a win for both me and the dealership. Karen made a point to stop by on her day off and check in. This was without a double the most pleasant, stress free automobile transaction I have ever experienced. My family loves the Land Rover I purchased More

Without question the best experience that I have ever had at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each service to be done in detail. When I picked up my car he even lifted the hood and took time to point out a couple of things to keep an eye on for future service. I will return for all service work needed exclusively at Mini of St. Louis. Thanks......Jerry Beck More