MINI of St Louis

I have to say that I consider myself VERY lucky in that the pre-owned 2008 MINI Cooper that I purchased still had an extended maintenance warranty AND that I have MINI of St. Louis to take it to for servic the pre-owned 2008 MINI Cooper that I purchased still had an extended maintenance warranty AND that I have MINI of St. Louis to take it to for service! My visit was very pleasant- from the moment that I pulled into the service bay and was greeted by one of the service techs to when I left the same service bay with a sparking clean car that had been washed and vacuumed after the oil change! Rick, the service manager was soooo helpful in going over all my needs and what was covered! Turned out EVERYTHING was! He took my keys and I was off to sit not only in the new MINI's in the showroom but in the well-equipped waiting area! There's a soda and snack machine nearby, but they also supply a healthy assortment of fresh fruit and hot beverages. (Very appreciated on a cold day like today!!) It's also neat to see Neil, the new car sales manager, walking through the dealership and Mary, the receptionist, is very warm and friendly with all the customers as we either pay for our bill or create our "wish list" from the MINI boutique! I was in and out of there within two hours (Had a lot on that scheduled tune-up!) and assured that it was done right! I think what impresses me the most is that MINI of St. Louis does not just sit back and settle for "okay" service given that they're the ONLY dealership within several hundred miles...they expect superior service from their employees and we receive it! More

I had a noise in my car, could not figure out what it was. Made an appointment got in right away. explained the noise I was hearing and they took the time to test drive the car to figure it out. Had to was. Made an appointment got in right away. explained the noise I was hearing and they took the time to test drive the car to figure it out. Had to order part to fix so it will be fixed soon More

Karen and all the staff at MINI of St Louis reminded me that buying a car from a dealership can and should be a pleasant experience. Karen helped me find the exact car I was looking for, and made the purc that buying a car from a dealership can and should be a pleasant experience. Karen helped me find the exact car I was looking for, and made the purchasing process easy and enjoyable. She made sure that all the little issues I'd noticed were taken care of before I got the keys, and I was delivered a perfect vehicle. I'd recommend MINI of St Louis, and specifically Karen, to anyone who wants to have as much fun buying their car, as they do driving it. More

Karen was an absolute delight to work with and extremely helpful in finding us a care that fit all of our needs for our growing family. The Mini of St. Louis car buying experience is unlike any other: no-n helpful in finding us a care that fit all of our needs for our growing family. The Mini of St. Louis car buying experience is unlike any other: no-nonsense, quick, and ensuring at the time of sale and thereafter that the customer is pleased how both of my Mini experiences have been. More

I have always found MINI of Saint Louis to be helpful,very very friendly and go out of their way to fulfill my need. Karen is one of the friendliest and most helpful car dealer that I have ever helpful,very very friendly and go out of their way to fulfill my need. Karen is one of the friendliest and most helpful car dealer that I have ever had the pleasure to work with. She is knowledgeable and always seems to know what I want. The service department is great. I highly recommend Mini of St Louis to all. More

I had a great experience working with Neil when I purchased my Mini. He was friendly, knowledgeable and always responded quickly to my questions. I visited the dealership several times as I was tryin purchased my Mini. He was friendly, knowledgeable and always responded quickly to my questions. I visited the dealership several times as I was trying to decide on how to build my Mini; Neil was very patient during the process and never tried to pressure me into adding features I didn’t need. When I was trying to decide between buying a manual, which I’d never driven before, or an automatic, Neil even took the time to go with me to show me how to drive a stick. I ended up going with the manual and am so glad I did! He also kept me updated while my car was in production. When it was time to pick up my car, Phil helped me since Neil had taken a different position with the company. Phil was very helpful and followed up with me shortly after I purchased the car to make sure everything was going well. He contacted me again for my one-year anniversary. This place doesn’t forget about you once you’ve purchased your car, unlike some dealers. All in all, it was a really fun experience, and I absolutely love my car! You will definitely get great customer service here. Everyone is always so nice when I’ve taken my car in to be serviced. I would highly recommend working with these guys if you are looking for a new ride. You won’t be disappointed! More

What a great experience!!! Phil answered our questions, wasn't pushy, and was patient with me as I was so undecided. The atmosphere was so friendly, fun and helpful. It was a cold, cold day, but Phil wal wasn't pushy, and was patient with me as I was so undecided. The atmosphere was so friendly, fun and helpful. It was a cold, cold day, but Phil walked the used lot with us and we talked about each car. He listened to our concerns, made us feel this was a big purchase and he wanted us to be happy with our choice-----and we are ----- I LOVE MY CAR!!! I came back in to pick up my plates, and Phil remembered me, greeted me, and quickly had me taken care of. The dealership is clean, has a fun atmosphere, and it seems everyone loves working there! I will recommend this dealership to everyone! Thanks for my new car!! More

Karen was extremely knowledgeable, helpful and very professional. I had to return with questions on several occasions and she made herself available and was very patient and answered all my questions. professional. I had to return with questions on several occasions and she made herself available and was very patient and answered all my questions. It was a pleasure to work with her. More

Mark is very helpful explaining the options and works hard to get a good deal for the customer from the dealership. I would recommend seeing him. hard to get a good deal for the customer from the dealership. I would recommend seeing him. More

Rick Drezek is fabulous. He has always found my answers to any question I give him and knows all that is MINI. I would highly recommend him to anybody seeking MINI service. I also found his M&M tshirts ver to any question I give him and knows all that is MINI. I would highly recommend him to anybody seeking MINI service. I also found his M&M tshirts very interesting. More