MINI of St Louis

Marvin is always very friendly and welcoming. Todd and Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I was very satisfied with the experience. More

I've had two warranty issues, both leaky light lens gaskets. In both cases Rick took care of me. He was very professional an helpful. gaskets. In both cases Rick took care of me. He was very professional an helpful. More

I began the search online and went to the dealership at the suggestion of Karen Fortune to see the car and consider putting down a deposit to hold the car. Karen was off that day. Steve Emerson stepped i the suggestion of Karen Fortune to see the car and consider putting down a deposit to hold the car. Karen was off that day. Steve Emerson stepped in and encouraged me to get a trade in value for my 2002 Jaquar. Steve counseled me in a a very professional, no nonsense manner. He worked with me in very clear, upfront terms. I was able to understand the options I had given all the variables. Steve made completing the deal easy. I left feeling that the Steve worked out a win for both me and the dealership. Karen made a point to stop by on her day off and check in. This was without a double the most pleasant, stress free automobile transaction I have ever experienced. My family loves the Land Rover I purchased More

Without question the best experience that I have ever had at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each service to be done in detail. When I picked up my car he even lifted the hood and took time to point out a couple of things to keep an eye on for future service. I will return for all service work needed exclusively at Mini of St. Louis. Thanks......Jerry Beck More

Every time I visit my MINI dealership, everyone there is super friendly. Even employees who aren't working directly with me greet me and treat me like a welcome guest. The facility is really nice and comfor super friendly. Even employees who aren't working directly with me greet me and treat me like a welcome guest. The facility is really nice and comfortable; I never mind waiting for my car to be serviced, even if it will take a while. The workmanship is always top-notch, and I leave happy in my healthy, beautiful, and clean car. I give them an 11! More

ideal salesperson,answer questions by the truck load and did not push;allowed for customer to return until we were satisfied with the product and purchased countryman which has been trouble free.... did not push;allowed for customer to return until we were satisfied with the product and purchased countryman which has been trouble free.... More

I originally looked into a used MINI. We (dealership, myself & ins. co) found out the used car had a claim for front end damage. Mike & Neil presented to me a new 2013 MINI at a GREAT price and couldn't myself & ins. co) found out the used car had a claim for front end damage. Mike & Neil presented to me a new 2013 MINI at a GREAT price and couldn't pass up the deal! Both Mike & Neil have been amazing! I have purchased numerous cars over the years, and by FAR, they went above & beyond my expectations! Way to go MINI! More

I purchased my MINI Paceman from MINI of St. Louis and was enjoying motoring for a month when I received a call from my motoring advisor Mike. He informed me that MINI wanted me to bring my vehicle (Harr was enjoying motoring for a month when I received a call from my motoring advisor Mike. He informed me that MINI wanted me to bring my vehicle (Harry) back in for a "Second Date" service. Of course, I was more than happy to visit the dealership again. The guys in the service center gave "Harry" the once over, checked and topped off the fluids, and Marvin cleaned him up very nicely while I visited with Mike, and briefly with Tina. Mike made sure I was familiar with my car, and asked if I had any questions since I had the pleasure of motoring for a month. I couldn't think of anything he hadn't already gone over with me, but he assured me that if I ever had questions, I could always give him a call. Once the service was complete, Mike went over the checklist to my satisfaction, and I was once again on my way motoring. I can't wait to visit again; the staff at MINI of St. Louis has always been very pleasant, polite and personable with me. I recommend them every chance I get! Keep Up The Great Work!!! More

My Cooper S "Marla" developed a leak. I called roadside service, she was picked up from my home in Columbia, MO & transported to St. Louis. 24 hrs & 30 mins later she was delivered back to me w/a roadside service, she was picked up from my home in Columbia, MO & transported to St. Louis. 24 hrs & 30 mins later she was delivered back to me w/a new water pump, oil change & new wiper blades! Not only was this impressive timing, I now will not have to make a special trip back for service in another month since they went ahead and took care of it while she was there. I received a follow up call from Mark a few days later to make sure everything was good. It was GREAT! :) More

I have purchased two Mini Cars from this dealer, and have had a positive experience with everyone whom I dealt with. My salesman for my two purchases was Phil Tripoli, who I think gave me this best deal tha had a positive experience with everyone whom I dealt with. My salesman for my two purchases was Phil Tripoli, who I think gave me this best deal that I could get, the purchase was fast and accurate, which includes Tina, who handled the finance portion. My cars have been at the service department several times for service, at which both times were handled in an efficient manner by Rick Drezek. Everyone at this dealership is friendly, as compared to some other dealers that I have done business with, it makes you feel that your business is important to them. The boutique is a very comfortable place to wait while you car is being serviced, with complimentary coffee, hot chocolate, and tea etc.. along with a selection of fresh fruit. If you need any Mini accessories Carrie will help you with that. Robert E. Donahue More