MINI of St Louis
Maplewood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Handled with Care Making the decision to visit the Mini St. Louis dealer for my first ever car purchase was one of the best I've made. At no point did i feel any sense Making the decision to visit the Mini St. Louis dealer for my first ever car purchase was one of the best I've made. At no point did i feel any sense of obligation or pressure to make the deal. Steve Emerson, Motoring Advisor, was impressively helpful and determined to make me feel confident in my future investment. Thanks to all at STL Mini! More
Great overall experience I would definitely go back to this dealer again. Bill Harada kept in constant contact with me when I contacted the dealership about the Mini I was int I would definitely go back to this dealer again. Bill Harada kept in constant contact with me when I contacted the dealership about the Mini I was interested in. He knew it was a 3 hour drive for us and wanted to make sure we got the car we wanted when we came out. We were helped by Karen when we arrived and she was all sorts of lovely to us. Karen helped us figure out what exactly we'd like to purchase, was very friendly throughout the whole process, and helped us bypass cars that we wouldn't want to hand down to our son when he turns 16. Karen explained all the various features on our potential car to us and helped us compare the cars that we were interested in purchasing. She was polite and professional throughout the whole process and even cracked jokes with us too. Once my car was purchased, Karen gave us a detailed demonstration on how to use various features of the new to us car. I'm sure I asked silly or stupid questions, but she never got huffy or rolled her eyes at me and it had clearly been a long day. The atmospherics of the dealership were as great as the people. The whole place is very clean and well organized and we loved the Union Jack Mini Cooper hanging out on the wall. We appreciated the high tech coffee machine and the free fruit in the waiting area. The waiting area also included a business center for customers to use as well as a laptop in case customers didn't bring their own. I'd be negligent if I didn't mention the bathroom too. It's done in black and red gloss subway tiles and feels like a car designer had a hand in designing it. From the bathrooms to the car lot, the whole dealership puts forth a unified marketing message that matches your Mini buying experience. More
Great service I am a first time customer that came in to have the heat shield for the turbo replaced on my 09 Mini, and the service was beyond expectation, if I cou I am a first time customer that came in to have the heat shield for the turbo replaced on my 09 Mini, and the service was beyond expectation, if I could of I would of scored Mini of St.Louis a 10. I was also impressed with the waiting room where you could get some fruit, water, and about 8 different coffee's or a hot chocolate. New Customer Matthew Kolus More
Purchase of pre-owed MINI Cooper Countryman I was greeted immediately upon entering the dealership showroom and introduced to my sales rep., Mark, promptly. Mark was great to work with during t I was greeted immediately upon entering the dealership showroom and introduced to my sales rep., Mark, promptly. Mark was great to work with during the whole purchase process. He answered all my questions and overall made it a pleasant process. He also followed up with a phone call to me on the second day after my purchase. This is my second purchase from Autohaus Dealerships and I have recommended them to many of my friends and relatives. More
Karen is awesome! So's my Mini! I called Karen with a very specific request, Karen knew the inventory and found my car immediately. She even took a deposit over the phone until I cou I called Karen with a very specific request, Karen knew the inventory and found my car immediately. She even took a deposit over the phone until I could make arrangements to pick it up. Super nice, incredibly helpful. I'd recommend her to anyone! More
I walked out with not one but TWO Mini's. My daughter and I first met Karen in June of last year. We were looking at used Mini's. We were going to share the car when my daughter got her lice My daughter and I first met Karen in June of last year. We were looking at used Mini's. We were going to share the car when my daughter got her license. I noticed the high resale value and decided to get a new Mini Hardtop. So we have had many visits and conversations with Karen. Driving the first 2014 Hardtop in St. Louis, etc. Finally I was able to order my New Mini last week. When we finished I told Karen that some funds had become available for a used car for my daughter. Karen had a low mileage Mini Hardtop trade in. We ended up putting a deposit on the car and Tina worked out pre approval on both cars. We picked up the '09 on Monday! Can't wait for the '14 in June. Karen has been so patient with us and Neil always made himself available to us! Great Service. Great help with figuring out the financing. Also the only Mo Dealership I know who rolls the tax into the loan! More
Service Trip I came in for my 1 yr service of my Mini and had an excellent experience all the way through the process! Everyone very courteous & outgoing! I receiv I came in for my 1 yr service of my Mini and had an excellent experience all the way through the process! Everyone very courteous & outgoing! I received excellent care!! More
Excellent service! We have a 2011 Mini Cooper S Countryman that was still under warranty and needed to be looked at due to the check engine light coming on and it was dr We have a 2011 Mini Cooper S Countryman that was still under warranty and needed to be looked at due to the check engine light coming on and it was driving very sluggish. The problem was that we live two hours away from the nearest dealer. Even though it would have been a drive, we would have gladly made the trip but the Mini couldn't go over 50 mph so we had no idea how we were going to get it there. We considered just spending the money and getting it fixed somewhere locally. But after sharing an online conversation with Bill Harada at Mini of St. Louis, we found out that not only will the repair be covered under warranty, but Mini Roadside Assistance will arrange to have it picked up and towed to the dealership. Wow! That was a relief. So, the next day it was picked up and taken to St. Louis. I received a call from Dave, the Service Department manager, that it had arrived and they would get to work on it as soon as they could. The following day he called me to tell me it was fixed and it would be towed back to our home that very afternoon. WOW! We couldn't believe it. We have never had such excellent service from anywhere! The Mini arrived clean, fixed, safe and sound, exactly when they told us it would. We really can't say enough good things about these guys. This kind of service makes us want to buy another Mini! Thank you! More
Sometimes it takes a professional This is the second time in recent years that Karen has earned the privilege of my new car transaction. Her calm and straight forward demeanor is unpa This is the second time in recent years that Karen has earned the privilege of my new car transaction. Her calm and straight forward demeanor is unparalleled compared to other car sales folks. As a buyer, it's truly a different kind of experience to be able to ask questions, guide the sales cycle and be able to enjoy the experience versus being attacked by a bulldog who's only looking for their next commission check. We were so comfortable "owning" our experience that we even forgot to haggle!!! There's another new car in our family's near future, Karen will be first in line. More
Excellent Knowledgeable Sales Person I have been speaking with Karen for over 6 months regarding a purchase of a Mini, even though I did not end up getting one she was very helpful and gu I have been speaking with Karen for over 6 months regarding a purchase of a Mini, even though I did not end up getting one she was very helpful and guided me into making good choices for my future Mini. If there is a Mini on the lot that you absolutely LOVE contact Karen and have her help you get into it and Motor away. You will not regret working with her. We will be purchasing another one [we have two] and we will definitely be seeking her out. More