MINI of St Louis

Mini tells me when it has been missed! The folks are always more then helpful and with my busy schedule it is hard to narrow a time for an appointment. They have always welcomed me and have The folks are always more then helpful and with my busy schedule it is hard to narrow a time for an appointment. They have always welcomed me and have been able to fit my mini in for service. They are more then happy to hand me a loaner while mine is being serviced. They are always straightforward and will give me estimates prior to work performed in needed. More

All Service should be this good. Service is amazing & quick. Thank you Derek for washing my car. It was above and beyond!!!! No other dealership would take the time to wash a car as well as you do. All the Servi Thank you Derek for washing my car. It was above and beyond!!!! No other dealership would take the time to wash a car as well as you do. All the Service Guys are great. More

A enjoyable Experience!!! I rode a train four hours to purchase the vehicle that I picked out. I was picked up at the train station by Gerard Bulber (my sales person), and tak I rode a train four hours to purchase the vehicle that I picked out. I was picked up at the train station by Gerard Bulber (my sales person), and taken directly to the dealership, where I found they were very prepared for my arrival. My JCW was washed and waxed, and detailed inside and out. The paper work was a breeze, as was the meeting with the finance manager Tina Logue. The dealership was spotless, I really liked the waiting area, which I didn't have time to use. The Mini Store was perfect for giving the mini owner in your life a Mini themed gifts. Before leaving, they made sure I was checked out on all the features of my new mini so I would feel comfortable driving back to K. C. Before I knew it, I was enjoying the "Motoring" experience. More

They did not treat me like a dumb blonde I came in because my check engine light was on. Scary huh, well it was for me. Dave took the time to go out to my car, checked my gas cap, found it wa I came in because my check engine light was on. Scary huh, well it was for me. Dave took the time to go out to my car, checked my gas cap, found it was not on correctly. Who would of thought. I'm so glad I came in when I did, otherwise I would of worried about it More

A surprisingly easy and pleasant buying experience. I was looking for a used Toyota Prius and I had already extensively researched the car. I searched online to compare prices. Mini had the lowest price I was looking for a used Toyota Prius and I had already extensively researched the car. I searched online to compare prices. Mini had the lowest price in the St. Louis area. I did a quick drive by to Mini to check out the condition. I kept looking over my shoulder waiting for the dreaded used car salesman(s) to sneak up on me. That didn't happen. I went to one other dealer to compare a very similar car. Mini had their price beat by $2,000. So, I called Mini and Phil Tripoli answered my call. I prequalified for a loan to speed up the process. I was dreading the used car sales experience. When I showed up at Mini, I was pleasantly surprised to find out that Phil was a down to earth, no pressure guy. Phil had the car waiting for me and I was able to take the car out for a test drive. After the test drive, I decided to make the purchase. The test drive and signing of the paperwork took less than an hour. Tina Logue handled the loan paperwork and she explained everything clearly and with a smile on her face. My experience with everyone at Mini exceeded my expectations and I would definitely recommend them to anyone looking for a vehicle. More

My wonderful experience of buying a Mini I feel so great when I buy the car in this store. It was my first time to go to this store on 21, Apr, 2015. And I met Gerard Bulber, a motoring advis I feel so great when I buy the car in this store. It was my first time to go to this store on 21, Apr, 2015. And I met Gerard Bulber, a motoring advisor. Before that time I don't know anything of Mini, my unique impression of Mini is this is a very cute car. On that day, Gerard describe the Mini for me very carefully, and he has enough patient to answer all your questions. He is very professional! And those information is very useful. His description is concise and comprehensive. After his introducing, I felt that I will choose Mini and I don't wanna choose other cars. Then, I told Gerard my budget. He was so nice to find the cars for me. Trust me, he is very nice. because he found a Mini cooper whom mileage is only 2400+ with the lowest price $24000. He worked very attentively. And I decided soon and purchased on 22, Apr. Before I get my car. This Mini store washed my car and filled up the gas. During this long time, Mr. Bulber talked with my right the whole time. And he has a fine sense of humor. I felt so wonderful during these two days!!! This store, and Gerard, very good!!! More

Ask for Steve Emerson! Steve was the best car salesperson with whom we've ever worked. He was nice, very knowledgeable about Mini's and never pressured us to get a quick sa Steve was the best car salesperson with whom we've ever worked. He was nice, very knowledgeable about Mini's and never pressured us to get a quick sale. More

Great dealership! I knew I wanted a MINI. Mark was patient and not pushy. I was in several times and helped me find perfect car! Thanks Mark! I knew I wanted a MINI. Mark was patient and not pushy. I was in several times and helped me find perfect car! Thanks Mark! More

Had a great experience on my first purchase Employees and the sales rep are quite friendly and extend their support if you need personally. Great professional attitude too. Phil and Tina were e Employees and the sales rep are quite friendly and extend their support if you need personally. Great professional attitude too. Phil and Tina were exceptional in their ability to deal/negotiate/explain/finalize. I really appreciate their professionalism. More

Perfect things still exist It is funny how lately places just don't have good customer service... It's not just about customer is always right or anything like that it's more a It is funny how lately places just don't have good customer service... It's not just about customer is always right or anything like that it's more about being kind and friendly. I went in to Mini of St Louis the last week of December to look for a car I love small car's and was pretty sure I was going to buy a Fiat. Phil Tripoli approached me he was very friendly, casual, I felt no pressure. he suggested for me to sit in one of the cars, then asked if I wanted to drive one and he asked just at the right time. I came a week later to purchase the car he was able to show me a couple others in my price range and Manual transmission that was a must for me. I picked a completely different one than what I had picked originally..I was so happy. I had taken a loan elsewhere so when I was sitting with Tina Logue in Finance just to do title etc she showed me service packages etc...that I was so ready to turn down but she explained the service package very well the whole time I felt like she had my best interest in mind. I ended up financing through BMW with a better interest than I had originally. A few weeks later I unfortunately and accidentally hit/jumped a median and caused damage to my driver side tire. Had the car towed to mini. And had a call Monday telling me that it wasn't just the tire my little fight with the median had made some major damage to my undercarriage and engine. I had to call my insurance when I spoke to Rick D. I was very embarrassed and humiliated about such a silly accident, I can't tell you how much better he made me feel. everyone in the service department was so pleasant to deal with. They had to order one of the parts from overseas but they kept me informed the whole time and also gave me a loaner car for part of the time. They made a horrible situation a pretty good experience the entire staff was great. I would definitely recommend Mini of St Louis to all my friends and family. Carmen More