MINI of St Louis

Happy Customer Always!!! Philip Tripoli, great customer service and making sure I had everything needed for my new mini. He was great in helping me get reacquainted with drivi Philip Tripoli, great customer service and making sure I had everything needed for my new mini. He was great in helping me get reacquainted with driving a manual shift. Philip just to let you know... I'm riding an B+minus. I am conquering the uphill battles. Lol... Every time I come to Mini, I have a wonderful experience with all the employees there. Love my new Mini family! More

So happy with my new Mini My experience at Mini of St Louis was a great one, Karen the sales lady, was very friendly and knowledgeable, I never felt pressured and felt like I My experience at Mini of St Louis was a great one, Karen the sales lady, was very friendly and knowledgeable, I never felt pressured and felt like I ended up getting the deal I wanted, overall the experience was a short but sweet one and hassle free, if you're looking to buy a new Mini there's no place better. More

Excellent He is so nice and very friendly. And very pleased with the price. The car is pretty good. I am very happy with my purchase. Thank you for your help! He is so nice and very friendly. And very pleased with the price. The car is pretty good. I am very happy with my purchase. Thank you for your help! More

Thank You! Phil Thank You Phil Tripoli for great customer service and helping me & my daughter get her first car! Thanks for all of your assistance, and knowledge! Thank You Phil Tripoli for great customer service and helping me & my daughter get her first car! Thanks for all of your assistance, and knowledge! More

Phil is great Phil was very great. He helped me find the perfect car that fit all my needs. I can't wait to get the keys to my new ride. Phil was very great. He helped me find the perfect car that fit all my needs. I can't wait to get the keys to my new ride. More

Phill was good I loved my expirenice at mini of St. Louis! I had great customer service and found the perfect car to suit my taste! This is an assume dealership with I loved my expirenice at mini of St. Louis! I had great customer service and found the perfect car to suit my taste! This is an assume dealership with great employees! More

GREAT EXPERIENCE Phil was GREAT!! He answered all my questions and was very knowledgeable of all the cars options. Over all great guy. I would recommend him to anyone Phil was GREAT!! He answered all my questions and was very knowledgeable of all the cars options. Over all great guy. I would recommend him to anyone that was interested in a MINI. More

Karen is the best! I went to the dealership to test drive a Mini and a BMW. Karen took the time to go over the benefits of each vehicle. She was friendly, knowledgeab I went to the dealership to test drive a Mini and a BMW. Karen took the time to go over the benefits of each vehicle. She was friendly, knowledgeable and committed to service. The car was a used vehicle. Upon pick-up, I noticed a small ding in the rear wheel well. I call Karen and she immediately set up a time to have to fixed. She greeted me the day of service. When the car was ready it was washed and cleaned. Nice Touch - Great Service! Dan Friehs More

Went The Extra Mile Recently, I took my Mini to the (exceptional) service department for a repair, just before the factory warranty was about to expire. I left the dealer Recently, I took my Mini to the (exceptional) service department for a repair, just before the factory warranty was about to expire. I left the dealership with a new Mini! All relevant associates "went the extra mile" to get the deal done. The transaction exceeded my expectations (no easy feat), as evidenced by the fact that just 3 days prior to the service visit, I purchased brand new tires for the traded car, as I had planned on keeping it. That fact speaks volumes about the dealership's willingness and ability to keep a current customer satisfied. This is my 4th Mini from them, and I am sure more will follow. My salesperson, Karen Fortune, is the consummate sales rep. She has a tremendous mastery of the different models, as well as all particulars of each model. And, if she does not know the answer, she finds it! How refreshing. Mary Silver "welcomes" each customer to the dealership who calls, with her infectiously positive tone and attitude. Tina Logue, the finance manager, is a true pro. She informs the customer of the various available products, but does so without being "pushy". Rick Drezek, a service advisor, is a beacon of info for the customer. He is a "straight shooter" and I feel he "has the customer's back", by providing neutral advice. Neil Westfall, the sales manager, is, quite simply, a "magician". My recent sales transaction was very complicated, but he figured out a way to accomplish the sale while, again, exceeding my expectations. Derek J and Marvin are the best darn porters in the city! More

Very Smooth I dealt with Steve Emerson and had a pleasant experience buying a used MINI. Very fast and smooth transaction! Hopefully will go back in the future! I dealt with Steve Emerson and had a pleasant experience buying a used MINI. Very fast and smooth transaction! Hopefully will go back in the future! More