MINI of St Louis

Great atmosphere Had a great experience working with Mark. He was very knowledgeable about the product, and had made me feel comfortable during the whole process. We e Had a great experience working with Mark. He was very knowledgeable about the product, and had made me feel comfortable during the whole process. We ended up finding a Denali that I'm very satisfied with. Thanks for your assistance! More

Left with spare money in my pocket, and a smile on my face! I came in to say goodbye to my dying Mini, and Mark and team made my transition as smooth as possible. I came in with my wants in mind, Mark showed m I came in to say goodbye to my dying Mini, and Mark and team made my transition as smooth as possible. I came in with my wants in mind, Mark showed me the matching cars, and was able to steer me to saving money with my choices. Left there with as big of a smile as my first purchase from years ago. More

Great customer expierence I came into Mini of St. Louis and thinking I was walking into the same old high pressure situation I have had at every car dealership. I worked with M I came into Mini of St. Louis and thinking I was walking into the same old high pressure situation I have had at every car dealership. I worked with Mark Con and he was very pleasant to work with and never made me feel uncomfortable. I would rec. this dealership and Mark to any of my friends in the market for a new car, truck, or SUV. More

Great Service Love working with this service staff. they get you in and out with positive results. They respect my time. thanks guys for the great service. Love working with this service staff. they get you in and out with positive results. They respect my time. thanks guys for the great service. More

Good Service Brought my vehicle in for some maintenance. When I arrived I was greeted by Dave Joseph. Dave was very friendly. Dave explained that he was with anoth Brought my vehicle in for some maintenance. When I arrived I was greeted by Dave Joseph. Dave was very friendly. Dave explained that he was with another customer and requested that Rick D help me. Rick was available and just as nice and very helpful. More

Straightforward Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions o Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions on the phone before we came. They allowed us to place a refundable deposit on the car so it wouldn't be sold when we were on our way. They had it ready for us when we showed up. When we asked if we could take it to a dealer for that brand, Sam gave us some names of other dealers (it was Black Friday and many were closed or booked). The only negatives were that they were busy and the usual business manager was gone, so it took a little while to check out. The title wasn't ready so they said they would send it and there was a mix up with the warranty on the sticker, but it has two years left on the manufacturer's warranty so we're happy. Sam also did a great job reviewing the vehicle features and showing how the seats move. Overall, we felt they were straightforward, honest, helpful, and trustworthy. It was a great car-buying experience. More

A+ dealer Great buying experience. Love the car too. I would definitely recommend Mini of St Louis to friends and family. Will more than likely consider them fo Great buying experience. Love the car too. I would definitely recommend Mini of St Louis to friends and family. Will more than likely consider them for a future purchase as well. More

Easiest car buying experience ever No pressure sales, everyone was very helpful. They take care you. Not a long drug out process , fast and easy. The dealership it's self is well take No pressure sales, everyone was very helpful. They take care you. Not a long drug out process , fast and easy. The dealership it's self is well taken care of. I would buy from them again. More

Not Happy I bought my mini clubman two years ago, it had less than 40000 miles on it. Within two months I took it back and it was the timing chain. They said t I bought my mini clubman two years ago, it had less than 40000 miles on it. Within two months I took it back and it was the timing chain. They said they replaced it. October of this year I take my Mini in due to an engine warning light on. I drive 3 hours to St Louis to have it serviced. They tell me it's valve gasket and fix that. At the same time they tell me water pump may be going bad, but it's not an emergency and if it goes warning will come on. I asked if it needed to be fixed then and he said I could wait again not an emergency. So I decide to wait. One month to the day water pump goes out, no warning light. I live 3 hours from nearest Mini dealer, so I take it to,local mechanic who services them. Over $1000 to repair everything and notes timing chain not good. I call Mini of St. Louis because very concerned how can both of these big ticket repairs be happening when they replaced both two years ago. Water pump was replaced in 2014 also. My daughter has put maybe 6000 miles on this car. Plus I wanted to,let them know how disappointed I was at their diagnosis in October, no emergency? My daughter could have been stranded on the side of the highway driving to her college due to the water pump.. The service manager was very abrupt with me and said the only way he would deal,with it was if it was at an authorized mini dealer. Again that's 3 hours for me with a mini I can't start up. I have tried calling back and left two voice messages with no return calls over the past couple of weeks. One call was made before I took the mini to my local mechanic, no return call. I am highly disappointed with the whole place! My advice is don't buy unless you live close to a dealer because you will be visiting a lot. More

Recent purchase from Sam Hall Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was veryimpressive More