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MINI of San Antonio

San Antonio, TX

4.8
161 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 161 reviews

January 18, 2024

Exceptional, Holly wasnt there Nathan took care of us. His communication and customer service are exceptional. More

by Mosborn78108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi Mosborn78108, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 17, 2024

I had some issues with a dead battery, I showed up to the dealership without an appointment. They were able to diagnose the problem and get me on my way in no time. Thank you so much. More

by dsweese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi Dsweese, we are very happy to have provided you with such a positive experience!

January 13, 2024

The experience was easy and fast. Not your typical dealership shenanigans. I definitely recommend this dealership. More

by Keysha F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Silva, Diana Almaraz
Jan 26, 2024 -

MINI of San Antonio responded

Keysha F, we are so happy to read such a great review about Principle MINI of San Antonio!

January 10, 2024

would recommend to buy, but maybe not to service at least for preowned Mini's, the communication needs to improve in their service department, no real explaination of service or what was needed to be replace More

by djm76262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi Djm76262, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for leaving feedback. Please reach out to us at (210) 477-4143 so we may identify ways to improve your experience.

January 05, 2024

Pleasant environment, no pressure felt, very helpful during the process, Linda Campos was very professional and kind. We are happy with this dealer. More

by Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Campos
Jan 26, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2024

They are very sweet hardworking people. Very kind and generous and helpful people. Thank you so much. More

by corellafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 28, 2023

Alamd and William provided an outstanding very professional service experience. No issues during the service process and I was kept well informed More

by miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rivera and William Figueroa
Jan 26, 2024 -

MINI of San Antonio responded

Hi Miguel, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 19, 2023

Wonderful and fast customer service. Did not have a service appointment, service advisor took my information and initiated a service ticket for repair. No questions asked. Made me feel More

by morenojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Montenegro
Jan 26, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2023

Tayler was a great saleslady. After having a bad experience with another sales person, Taylor redeemed Principle BMW and was very happy with her patience and getting my questions More

by Edgar Herrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
5 starts for the following sales team: Taylor Reeves, Linda Campos, Theresa Vincent, Rob Silva, Diana Almaraz
Jan 26, 2024 -

MINI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Everyone was very professional and helped me through the difficult process of buying a car remotely. More

by Drcancerkiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mora
Jan 26, 2024 -

MINI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle MINI of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

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