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MINI of San Antonio

San Antonio, TX

4.8
158 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 158 reviews

February 14, 2024

Disappointed. I wash told would get a free car wash and like the last time I was there, it was broken. I was given a verbal quote when arrived and there was ridicu More

by linchetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan was my rep there., Rob Silva, Diana Almaraz, Yesica Garcia, Max Montano, Holly Bell
February 14, 2024

Outstanding, dedication, and professionalism! !! Great service in making sure vehicles are safe with valuable inspection and outstanding maintence services that lessen stressor that is inspiring t More

by Loreatha Carithers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Nathan Montenegro 5 stars
Feb 16, 2024 -

MINI of San Antonio responded

Hi Loreatha, thank you for your kind review; we are happy to pass along your comments to the team here at Principle MINI of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

After a service visit on a used Mini. ...well had to drive out with a new one. Ryan and Theresa did an amazing job. What began as terrible news, they turned it into an amazing experience. More

by Majeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Manager and Ryan Sales, Holly Bell
Feb 16, 2024 -

MINI of San Antonio responded

Hi Majeur, thank you for your kind review; we are happy to pass along your comments to the team here at Principle MINI of San Antonio! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2024

Friendly staff, easy to work with, and accommodating. Happy with my purchase and would recommend. More

by caseyhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hillman
Feb 10, 2024 -

MINI of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 06, 2024

I am always greeted by mostly all employees. Very nice courteous and friendly staff, I always enjoy my visit. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Holly Bell, Holly Bell
Feb 09, 2024 -

MINI of San Antonio responded

Hi Felix, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

January 25, 2024

Support for routine service was excellent. Even with dealing with an issue that occured during service. More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 19, 2024

Excellent experience trading my 2019 mini S for a 2024. The changes in the dealership from 2020 are superb. From the contact from their website, personal call, immediate appointment and warm greeting to More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Campos and her manager - 6 stars for each!
Jan 26, 2024 -

MINI of San Antonio responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Exceptional, Holly wasnt there Nathan took care of us. His communication and customer service are exceptional. More

by Mosborn78108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi Mosborn78108, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 17, 2024

I had some issues with a dead battery, I showed up to the dealership without an appointment. They were able to diagnose the problem and get me on my way in no time. Thank you so much. More

by dsweese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Holly Bell
Jan 26, 2024 -

MINI of San Antonio responded

Hi Dsweese, we are very happy to have provided you with such a positive experience!

January 13, 2024

The experience was easy and fast. Not your typical dealership shenanigans. I definitely recommend this dealership. More

by Keysha F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Silva, Diana Almaraz
Jan 26, 2024 -

MINI of San Antonio responded

Keysha F, we are so happy to read such a great review about Principle MINI of San Antonio!

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