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MINI of San Antonio
San Antonio, TX
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 158 reviews
May 31, 2024
From the driveway to the exit…. Courtesy and attention to detail are primary for this dealership. Courtesy and attention to detail are primary for this dealership. More
by bonnyjohnston
Employees Worked With
Young man who greeted me. X football player. Definitely works out on weights. , Holly Bell
May 11, 2024
Web-based scheduling grayed-out dates; phone number on google maps for dealer out of service; link associated with progress message failed. 3 hours between failed message and getting contacted by mini r google maps for dealer out of service; link associated with progress message failed. 3 hours between failed message and getting contacted by mini representative, this included a phone call by me left for representative More
by Keith7463
Employees Worked With
Alexandria Harbeck
May 10, 2024
I recently experienced an issue with MINI of San Antonio dealership that has left me deeply disappointed. Despite the transaction being a transfer, I was erroneously charged registration fees. I was assured dealership that has left me deeply disappointed. Despite the transaction being a transfer, I was erroneously charged registration fees. I was assured by the Salesperson and the finance person that I would receive a reimbursement from the DMV. However, after following the necessary steps and visiting the DMV, I was informed that no reimbursement was due as the registration showed a charge of $0.00. I reached out to both Salesperson and the finance office multiple times for assistance. While they assured me that the matter would be resolved, several months have passed since I initially brought this to their attention, and I have yet to receive a clear answer or the reimbursement I am owed. Today, I was informed by another salesperson that a check was allegedly sent back in March, yet I have not received it. This lack of communication and clarity is deeply concerning, and it's disheartening to feel disregarded once the vehicle purchase was finalized. Transparency and accountability are essential in maintaining a positive customer relationship. I hope the dealership will prioritize resolving this matter promptly." More
by msgomez2003
Employees Worked With
Finance office, Diana Almaraz
May 07, 2024
The best customer service. Very knowledgeable and fast service The people where so helpful and friendly will recommend them to everyone Very knowledgeable and fast service The people where so helpful and friendly will recommend them to everyone More
by darlene
Employees Worked With
Holly Bell
