MINI of San Antonio
San Antonio, TX
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Bought two oem fobs for my R60 all keys lost, received new fobs and they would not activate. There had been no issues with vehicle other than lost fob. When keys would not activate I was told to come in f new fobs and they would not activate. There had been no issues with vehicle other than lost fob. When keys would not activate I was told to come in for service to activate. This turned into an episode of finding fault in the car and not the purchased item. I was charged to find out that the car “might have a failed CAS” to diagnose and replace if faulty 3000.00+. I had already spent 1000.00 for two new fobs that did not work. If I committed to the diagnosis they were not going to credit me the 1000.00 I had already spent at parts. Wow. I deferred and have removed the cas myself and will know soon through a third party if the cas is faulty. If it is. The company will repair and sync the devices for under 500.00. I am very disappointed. No one wanted to accept responsibility. More
Great quality work. Everyone friendly & seems to enjoy their job. Inside waiting area very nice & accommodating. Everyone friendly & seems to enjoy their job. Inside waiting area very nice & accommodating. More
I had a wonderful experience. All my questions were answered. I was offered a Lyft to and from a local taco shop while I waited. Thanks Alexandria H. For excellent customer servic All my questions were answered. I was offered a Lyft to and from a local taco shop while I waited. Thanks Alexandria H. For excellent customer service. More
Easy to make a call and get appt for an oil change. Quick check in, rental car ready. Car was ready in 2 hours. Check out and rental return super easy. Staff help transfer my shopping bags too! A+ Quick check in, rental car ready. Car was ready in 2 hours. Check out and rental return super easy. Staff help transfer my shopping bags too! A+ More