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MINI of San Antonio

San Antonio, TX

Overview
Reviews
4.8
161 Reviews
Call Dealership (866) 982-6133

15507 I-10 West

San Antonio, TX

78249

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Showing 161 reviews

September 16, 2024

Friendly service. Like the video of the car inspection and the recommendation for future service More

by wllee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Report | Print
Sep 20, 2024 -

MINI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 16, 2024

Our mini was in for warranty 20,000 mile servicing. Alexandria, our service rep, was GREAT, AWSOME! She kept us informed of the warranty work all morning long. Friendly, easy to talk to, a real pleasu More

by Jack Fetterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Sep 20, 2024 -

MINI of San Antonio responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Thank you, and have a fantastic day!

September 12, 2024

Very friendly and professional employees Their dealership was very clean. My vehicle was very quick and I was on my way More

by clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hanna
Report | Print
Sep 14, 2024 -

MINI of San Antonio responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Great service in a timely manner. Answer all my questions and concerns also explains issues that are i can understand. More

by MACIEL.JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Report | Print
Sep 08, 2024 -

MINI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2024

Bought two oem fobs for my R60 all keys lost, received new fobs and they would not activate. There had been no issues with vehicle other than lost fob. When keys would not activate I was told to come in f More

by Bummed mini owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts failed to escalate upon request and holly with service failed to escalate upon request. BMW corp was notified
Report | Print
September 05, 2024

Alex is AWESOME! !!! She made sure I was setup with a loaner and kept me appraised of what was going on. More

by kirk.deleonardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Sep 07, 2024 -

MINI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Great quality work. Everyone friendly & seems to enjoy their job. Inside waiting area very nice & accommodating. More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria is who I worked with- very nice & informative , Holly Bell
Report | Print
Aug 31, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

They take good care of their customers. l have a mini cooper and a x5. More

by Loadedgunnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Harbeck
Report | Print
Aug 14, 2024 -

Loadedgunnn responded

Great job

August 06, 2024

Excellent Service and Holly was very professional and we were impressed that The mini was washed and good job More

by Dan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Report | Print
Aug 07, 2024 -

MINI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle MINI of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

I commend the service I receive from all involved soon as I drive my mini in the stall. More

by jesi_mary04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Harbeck
Report | Print
Jul 19, 2024 -

MINI of San Antonio responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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