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MINI of San Antonio
San Antonio, TX
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Great experience in sailing and buying...! In one day starting with a phone call to the agency, I was able to sale and buy a Certified Pre-Own vehicle. The experience was great and the faciliti In one day starting with a phone call to the agency, I was able to sale and buy a Certified Pre-Own vehicle. The experience was great and the facilities are just perfect. We enjoyed working with Alison and Travis. A great experience...! More
Wonderful experience! Love the new dealership and the sales staff is great. They had no problem with us test driving several variations of the same car. When it came time Love the new dealership and the sales staff is great. They had no problem with us test driving several variations of the same car. When it came time to buy our original sales person was unavailable, that's when Allison stepped in. She is amazing and so fun to be with. No pressure and very helpful throughout the whole process. When we found a few minor issues after the sale she was on it and helped us out all the way. More
Great dealership, awesome sales team! Allison was super helpful, enthusiastic, and it doesn't hurt that she's an avid MINI lover/owner as well! Rob in the finance department was also quit Allison was super helpful, enthusiastic, and it doesn't hurt that she's an avid MINI lover/owner as well! Rob in the finance department was also quite informative, and answered all of my questions in full detail. Overall, this was an awesome car-buying experience! I didn't feel pressured into buying, and I drove away VERY happily in the exact MINI I wanted! More
Great Experience Wonderful dealership! Purchased a car with ease. The staff was terrific to work with including sales, finance and the manager. Thank you all for makin Wonderful dealership! Purchased a car with ease. The staff was terrific to work with including sales, finance and the manager. Thank you all for making this a great experience. More
First timer Don’t like to write reviews so I’ll be brief. Excellent service. Everything was ready for me to take my car. All the process was done on the phone bef Don’t like to write reviews so I’ll be brief. Excellent service. Everything was ready for me to take my car. All the process was done on the phone before. Allison was excellent. More
Rob Silva: Amazing. Simply put: When I leased my new Countryman in September, 2018, I was astonished at the level of customer service I experienced. Holly Bell, Albie Bur Simply put: When I leased my new Countryman in September, 2018, I was astonished at the level of customer service I experienced. Holly Bell, Albie Burch and especially Rob Silva. All of them were fantastic and obviously have gone through rigorous CS training and it shows. But, having spent the most time with Rob--between choosing my car, learning the tech and handling several follow-up issues that were resolved immediately--Rob was more like a brother who knows my car better than I do than a car salesman. Thank you Holly in service, Albie in finance and Rob who maybe needs a better handle than "sales" because he's on another level! And thank you Mini for hiring all three of these fantastic people. More
Great dealership . I've been buying cars here since 2014. Everyone is friendly courteous and extremely helpful. The service dept is great fast and reliable service . Sal I've been buying cars here since 2014. Everyone is friendly courteous and extremely helpful. The service dept is great fast and reliable service . Sales dept Rob Silva is my go to rep. He's knowledgeable and zero pressure sales his expertise is second to none. The entire process from start to finish is was seamless. They definitely have earned my business after all these years. More
Best experience I had the best experience at MINI of San Antonio. My Motoring Advisor Allison helped me find the perfect car for me. Not only did she help me find the I had the best experience at MINI of San Antonio. My Motoring Advisor Allison helped me find the perfect car for me. Not only did she help me find the perfect car for me, but was very knowledgeable about the brand on the features of the car. She made me feel like family and that's what it should be all about. I would highly recommend her to anyone that's looking to purchase a MINI. More
Best experience My mother needed a new car and we went to Mini dealership, Roberto took his time to explain everything slow and clear so my mom, so she can understand My mother needed a new car and we went to Mini dealership, Roberto took his time to explain everything slow and clear so my mom, so she can understand! He went out of his way to make us feel super comfortable and secure about our purchase! Thank you so much!! More
Wonderful Experience I purchased my last car in 2012 and it was not a pleasant experience. The salesman was very nice but in hindsight I regretted purchasing the car. So I purchased my last car in 2012 and it was not a pleasant experience. The salesman was very nice but in hindsight I regretted purchasing the car. So, I was a bit apprehensive going into this especially since this was my first time ever purchasing a MINI. This time around, my experience was nothing but wonderful from beginning to end mostly because of Rob Silva. He was incredibly patient as I test drove 6 different vehicles to absolutely make sure I was choosing the right one. He was extremely knowledgeable about the MINI and could answer all of my questions. Another big difference with Rob is that he wasn't pushy at all! He let me take my time, didn't push me to make a decision quickly which made me feel like I wasn't be rushed into something. I'm so happy with my new MINI! More