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MINI of San Antonio

San Antonio, TX

4.8
161 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 161 reviews

November 15, 2024

Alex, my Mini Service Advisor was very helpful and kept me informed of the status of my car. Christian, the technician that installed the dash cam did an awesome job, it looks as if it came factory instal More

by Msmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex-Mini service 5 stars
Nov 18, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

I went from or a simple first oil change and was there all most three hours. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Bell
November 11, 2024

I took my car in for scheduled maintenance. The waiting area was clean and the coffee was good. More

by Connielyoga
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Nov 13, 2024 -

MINI of San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Great service and very hospitable personnel. . Had a good experience and sales was considerate of my time. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Holly Bell
Nov 01, 2024 -

MINI of San Antonio responded

Hi Dan, thank you for taking the time to leave a review for us at Principle MINI of San Antonio. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Excellent customer service and always with a smile. The waiting area is clean sand comfortable for its customers. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Oct 25, 2024 -

MINI of San Antonio responded

Hello Felix, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 17, 2024

Alex does an excellent job of taking care of her customers.She is respectful and actively listens to them. More

by kyless_208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex with Mini
Oct 19, 2024 -

MINI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

Superior service quick service helpful information on service costs and recommendations on best way to obtain further service costs More

by skdt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Oct 19, 2024 -

MINI of San Antonio responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

I always deal with Holly Bell, great service, awesome facility and very friendly personal. The techs are also excellent. Highly recommended dealership. More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Oct 13, 2024 -

MINI of San Antonio responded

Hello Lawrence, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

This is my fifth or sixth mini. I love these cars The 2025 is a bit techie More

by suzettedoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yeman
Oct 15, 2024 -

MINI of San Antonio responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Service is exceptional. Alexandria is courteous, witty, knowledgeable and helpful. We look forward to working together in the future. More

by katina1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Harbeck
Oct 02, 2024 -

MINI of San Antonio responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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