MINI of Portland

Mini of Portland is an exceptional dealer We purchased our first Mini from Mini of Portland 3 years ago and have enjoyed the car since driving it out off the lot. The car has been great to dr We purchased our first Mini from Mini of Portland 3 years ago and have enjoyed the car since driving it out off the lot. The car has been great to drive and the dealer exceptional to work with. When service was needed, Mini of Portland was always easy to work with for scheduling, to ensuring I had transportation when needed. Work was always completed per the agreed to schedule and without problems. Mini of Portland has been the best dealership I have worked with. Through their actions, they have made me truly feel like a valued customer. More

They do not honor their warranty 2 years ago I bought a Mini Cooper to use for city driving. It was easy to park and got good gas milage. The car has less than 17,000 miles of use. O 2 years ago I bought a Mini Cooper to use for city driving. It was easy to park and got good gas milage. The car has less than 17,000 miles of use. On March 19, 2015 I noticed that the transmission was slipping when shifting into first and second gears. On March 24 I brought it in for service. The following day I received a call from service agent Jarid Perry. He explained to me that despite the fact my transmission warranty covers 3 years or 36,000 miles, MINI of Portland believes that the "unusual" nature of the mechanical failure must have been caused by the "driver profile." In short, because it was so rare for a clutch to wear at 16,800 miles it certainly can't be a mechanical issue. Oddly enough, I took the car in for an annual service in February 2015 where the dealer didn't seem to find any evidence of "driver profile" damage to the transmission. Needless to say I was shocked that the car was not covered and even more shocked that MINI of Portland would not honor its warranty commitment. It didn't matter. MINI would not pay for the repair. If I wanted my 2 year old car to be fixed I had to pay for it myself. Call me old fashioned but it seems to me that if you sell a new car with the promise that wear on a transmission will be protected up to 3 years or 36,000 miles then a car with 2 years, 17,000 miles and a faulty transmission should be covered under that covenant. More

An excellent salesman, dealer and product This is our second Mini and we love the brand. Peter, our "Motoring Advisor," was very knowledgeable about Mini products and yet he provided a very r This is our second Mini and we love the brand. Peter, our "Motoring Advisor," was very knowledgeable about Mini products and yet he provided a very relaxed and welcoming dealer experience. He is a wonderful, friendly person to work with and we are delighted with our new vehicle. As such, we highly recommend both Peter and Mini of Portland. More

Excellent service, excellent product, excellent experience! Fantastic service, outstanding people, great dealership! If we weren't already MINI fans, just the experience at MINI of Portland would have made us! Fantastic service, outstanding people, great dealership! If we weren't already MINI fans, just the experience at MINI of Portland would have made us! Highly recommended!!!! More

Just bought my second MINI from Peter Hisey And I'll probably buy a third when I decide to trade in. Peter has been great to work with. He goes above and beyond in making sure I have all the inf And I'll probably buy a third when I decide to trade in. Peter has been great to work with. He goes above and beyond in making sure I have all the information I need and helping me find the right fit. He's candid in offering his opinion and recommendations, but never pushy -- which is refreshing. I love my MINI Countryman and would strongly recommend the dealership and working with Peter. He even turned me on to some great bands! More

Peter The Great! Buying my Mini from Peter was unlike any car buying experience that I've had. He made it fun and painless. Peter is very knowledgeable and passionat Buying my Mini from Peter was unlike any car buying experience that I've had. He made it fun and painless. Peter is very knowledgeable and passionate about Minis and cars in general. Also, I LOVE my Mini. More

Great experience working with Peter! We LOVE LOVE our Mini Countryman S and really enjoyed working with Peter! He made it a fun experience! Thank you again Peter, we appreciate it :) Sh We LOVE LOVE our Mini Countryman S and really enjoyed working with Peter! He made it a fun experience! Thank you again Peter, we appreciate it :) Shelley & Kurt More

Helpful friendly and warm Nothing but nice, and very patient. Living in Eugene I could not find anywhere reliable to work on my Mini. Called up to MINI of PDX they and were mo Nothing but nice, and very patient. Living in Eugene I could not find anywhere reliable to work on my Mini. Called up to MINI of PDX they and were more than happy to work with me. My car has never ran better. More

Peter is the best! We had so much fun buying a new mini countryman with Peter. He asked us all the right questions to make sure that we got the right Mini for our needs. We had so much fun buying a new mini countryman with Peter. He asked us all the right questions to make sure that we got the right Mini for our needs. Peter was very patient, funny, and incredibly knowledgeable. I never thought I would rave about a car buying experience but this was the bomb! More