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MINI of Portland

Portland, OR

4.9
639 Reviews
Call Dealership (971) 285-4182
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9134 Southwest Canyon Road

Portland, OR

97225

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639 Reviews of MINI of Portland

November 01, 2024

Darrel was great to work with. He was super friendly and very helpful. I would recommend Mini of Portland to anyone! More

by driscoll75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Honigberg
Report | Print
Nov 04, 2024 -

MINI of Portland responded

We're delighted to hear that Darrel provided such friendly and helpful service at MINI of Portland. Thanks for recommending us! See you next time!

November 01, 2024

Best annual service appointment in years at dealership. Online appointment worked perfectly. Great Service Advisot. More

by smodell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Booth at PDX
Report | Print
Nov 04, 2024 -

MINI of Portland responded

We're delighted to hear that your annual service appointment went smoothly at MINI of Portland! It's great to know our online system and Service Advisor met your expectations. Thanks for sharing this positive feedback with us!

November 01, 2024

Darrell did a great job of keeping me informed, and timely repairs at low cost More

by leasialaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Honigberg
Report | Print
Nov 04, 2024 -

MINI of Portland responded

We couldn’t ask for a better review of MINI of Portland. Thank you for your support and please let us know how we can serve you in the future!

November 01, 2024

Service was awesome. Easy to schedule and very responsive. Was able to combine scheduled service with recall work that needed to be done. More

by gamboasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Honigberg
Report | Print
Nov 04, 2024 -

MINI of Portland responded

We're delighted to hear that your service experience at MINI of Portland was seamless and efficient! Combining scheduled maintenance with recall work is something we strive for, so we're glad it worked out well. Thanks for sharing your feedback!

October 31, 2024

The service took longer than we expected - thought it would be about 90 minutes, ended up sitting around for 3 hours. We understand it's impossible to be exact, but if we'd been told it was going to take More

by osweetcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Salnave
Report | Print
Nov 05, 2024 -

MINI of Portland responded

Thank you for sharing your feedback with us. We apologize for the unexpected delay during your visit to MINI of Portland and appreciate your understanding. We'll work on improving our communication regarding service times in the future! If you wish to speak about this further, please don't hesitate to reach out directly. Thank you, Rob Temple - Service Manager - 503-291-4963

October 31, 2024

So welcoming and willing to go the extra mile. We had a lot of specific requests when we walked in, and we drove out in a new MINI! More

by kmccafferty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff
Report | Print
Nov 01, 2024 -

MINI of Portland responded

We're delighted to hear that our team at MINI of Portland was able to meet your specific requests and get you into a new MINI! Thank you for the fantastic review, and enjoy your new ride!

October 30, 2024

Very accommodating, they were able to get me a loaner car. Appreciate the steady communication throughout the time my car was being worked on. More

by bjosh250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Honigberg
Report | Print
Oct 30, 2024 -

MINI of Portland responded

We're delighted to hear that our team at MINI of Portland was able to provide you with a loaner car and keep the communication flowing smoothly. Thank you for sharing your experience!

October 30, 2024

Andre is so gracious, and mechanic Ben is such a great communicator. The culture at MINI of Portland is exceptional. More

by Charles K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and Ben
Report | Print
Oct 30, 2024 -

MINI of Portland responded

Charles, thank you for highlighting Andre and Ben's efforts! We're delighted to hear that our culture at MINI of Portland left a positive impression on you. Our team looks forward to seeing you again soon!

October 30, 2024

The service manager welcomed me, and met my needs quickly and effectively, I will continue to bring my mini back for service when needed. More

by bonnmarquand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Honigber
Report | Print
Oct 30, 2024 -

MINI of Portland responded

We're delighted to hear that our service manager at MINI of Portland took great care of you. We look forward to seeing you and your Mini again for future services!

October 30, 2024

I appreciated the updates on my vehicle and the staff continues to be respectful and courteous, More

by schoolhopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Report | Print
Nov 01, 2024 -

MINI of Portland responded

Thanks for the great review! We are happy to send updates to our customers and are happy to hear that they were appreciated. Come see us again soon!

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