
MINI of Montgomery County
Gaithersburg, MD
Filter Reviews by Keyword
By Type
Showing 182 reviews
Mini Dealership is a great place to buy a car. The staff are friendly and not overbearing. They were all polite and knowledgeable. Ask for Brian Keneer he is a top notch rep and knows his busin The staff are friendly and not overbearing. They were all polite and knowledgeable. Ask for Brian Keneer he is a top notch rep and knows his business and goes above and beyond expectations. He sent me videos and pictures after I visited. A very thorough operation. More
The service dept is exceptional. I was not convinced about an alignment on my car with 8500 miles, and a bit cross with the advisor. I was wrong to do that. I said to do the alignmen I was not convinced about an alignment on my car with 8500 miles, and a bit cross with the advisor. I was wrong to do that. I said to do the alignment with rotation and now my 4 month old care rides smooth. I drive a lot for work and appreciate Raul Vides and the team taking care of me. They are truly patient and friendly with explaining why something needs done. Edio sold me the car, and is the best salesman I have ever worked with to purchase a car. Highly recommend the dealership. More
Emily Ortiz was an AMAZING salesperson! You can tell not only does she know her vehicles, but she cares about her customers!! She webt above and beyond, and so did Kermit as he handled the You can tell not only does she know her vehicles, but she cares about her customers!! She webt above and beyond, and so did Kermit as he handled the manager side of things. Awesome experience and super transparent dealership all around! More
I had a great experience at Mini of Montgomery. I worked with Edio Alarcon to purchase a Mini Countryman. He was extremely helpful and knowledgable and made the entire experience a smooth process f I worked with Edio Alarcon to purchase a Mini Countryman. He was extremely helpful and knowledgable and made the entire experience a smooth process from appraising my trade in to finding the right new car for me. Highly recommended, this is the third Mini that has been purchased by my family from this dealership. Their service department is wonderful also. More
I had a pleasure working with Brian to find a Mini Countryman that was right for me. I was set up with a test drive that gave me plenty of leeway to test whether the Mini was a good fit, and even thou Countryman that was right for me. I was set up with a test drive that gave me plenty of leeway to test whether the Mini was a good fit, and even though I didn't end up buying today, I look forward to purchasing a Mini in the future through Montgomery County. More
Worked with Edio Alarcon on the sales team. Very professional and made the process as easy as it can be. Enjoyed the purchase experience, excellent timely communication, and of course the JCW.. Very professional and made the process as easy as it can be. Enjoyed the purchase experience, excellent timely communication, and of course the JCW.... More
After a dozen complaints including the BBB this business continues to harrase me with solicitaions... the most recent my mail signed by Cameron Hellmuth... if that person acutally exists. I'll go BACK to t continues to harrase me with solicitaions... the most recent my mail signed by Cameron Hellmuth... if that person acutally exists. I'll go BACK to the BBB and other services to continue my complaints. More