MINI of Manhattan

I had a great expirence buying my Mini Cooper, and have already recommened the dealership to others. I was treated wonderful, and was taught everything about my new car...which I LOVE!! already recommened the dealership to others. I was treated wonderful, and was taught everything about my new car...which I LOVE!! More

I was a real pleasure working with Kristin. She allowed me to take my time and gave me all the information I needed to make an informed decision. My Mini Cooper S delivered on time and just as I designed i me to take my time and gave me all the information I needed to make an informed decision. My Mini Cooper S delivered on time and just as I designed it. I couldn't be happier. More

We were searching for a mini for two months at several different mini dealerships. Needless to say I encountered quite a few sales reps who were too "pushy" and "sketchy." However, Catherine was the BEST different mini dealerships. Needless to say I encountered quite a few sales reps who were too "pushy" and "sketchy." However, Catherine was the BEST! She was very friendly and catered to us without ever being overbearing. She never rushed us to make a decision like the other sales people tried to do in other dealerships. I am happy to say, I FINALLY have my 2012 Mini Hardtop!!!! I couldn't be happier and more pleased with the service i received from Catherine. I HIGHLY recommend her and i will certainly be a repeat customer. FIVE STARS FOR CATHERINE. :) More

One of the best experiences I've had buying a car! Sales and service teams are second to none. Very professional, knowledgeable and focused on customer satisfaction! and service teams are second to none. Very professional, knowledgeable and focused on customer satisfaction! More

Catherine Clark made our car purchase very easy and even pleasurable. She was always available to answer all our questions and didn't mind repeating herself. She helped us make a decision with the model an pleasurable. She was always available to answer all our questions and didn't mind repeating herself. She helped us make a decision with the model and with the extras. She was always in a good mood, incredibly friendly, never pushy and very pleasant. More

Everyone was incredibly helpful in assisting me with my mini. They all had my best interest at heart. I am thrilled to be own a vehicle with such staff. Never have I encountered such intelligent and though mini. They all had my best interest at heart. I am thrilled to be own a vehicle with such staff. Never have I encountered such intelligent and thoughtful people all around. Catherine, in particular, goes above and beyond every time. I can't thank her enough. More

Poor customer service for repairs, poor communication, inability to provide any documentation regarding warranty on replaced parts, do not answer phone calls, tried to blame non-working new engine of 3 d inability to provide any documentation regarding warranty on replaced parts, do not answer phone calls, tried to blame non-working new engine of 3 days on "over driving" the car with no care instructions on new engine, make you pay for work before repairs are begun by certified check or cash only, condescending when communicating, picked up car with claim of $500 balance, after questioning it Pamela says "oh ok no balance", allowed me to take car without signing for car release. Enterprise used for loaners and hold is still on account b/c Mini of Manhattan failed to pay Enterprise, Enterprise employees state "They hear nothing but bad things about Mini of Manhattan", I could write a book about how poor and "shady" this dealership is. More

Buying a car is always a nervous time. James made it Buying a car is always a nervous time. James made it fun! Mini's are a fun car to drive and he certainly has a fun vibe! We test drove the Mini conv Buying a car is always a nervous time. James made it fun! Mini's are a fun car to drive and he certainly has a fun vibe! We test drove the Mini convertible - me, my wife, top up, top down - each! He had patience of love of the product and was easy and friendly to deal with. James was working for us - to get us a car we wanted and a price point that worked for us. We LOVE our car - both of us! For a couple who shares a car and primarily uses it for leisure/fun, it rates high for us both! Mini's rule! James was great - thanks to him we are glad we came to Mini of Manhattan. Cheers - drive strong, have fun! More

My experience buying a new vehicle at MINI of Manhattan was a fun and exciting experience. The service James provided was superior to any other customer service I have ever experienced. My continued ex was a fun and exciting experience. The service James provided was superior to any other customer service I have ever experienced. My continued experience here with routine service has continued this positive trend. I can always count on a reliable time frame for work to be completed. Not only do we enjoy our current MINI but we are actually considering purchasing a new MINI and it will only be from MINI of Manhattan. I would rate my overall experience with MINI of Manhattan a 5+. More

Dealing with all staff is a very straight foward experience. There is never any run around and they are a honest. Service is done quickly and they are comitted to fixing any issues. Hourly rate i experience. There is never any run around and they are a honest. Service is done quickly and they are comitted to fixing any issues. Hourly rate is a bit high but it comes with the territory of being located in Manhhatan. More