MINI of Manhattan

My experience at Mini of Manhattan was extremely positive. I was greeted immediately and barely waited to meet with a sales representative. I had the pleasure of working with Sasha Lezhen, w positive. I was greeted immediately and barely waited to meet with a sales representative. I had the pleasure of working with Sasha Lezhen, who listened to what I wanted and helped me select the perfect car. I have not owned a Mini previously, and when thinking about down-sizing from my Subaru Outback, was encouraged to test drive the Cooper. I am really happy I did! I love my new car! Anyone thinking about driving a MIni should go to Mini of Manhattan and ask to work with Sasha. He is professional yet friendly, and he made the whole process of buying a new car (which could be very stressful) seamless. He was extremely communicative via phone and email and took care of all the paperwork in a very timely manner. I met him on a Monday and by Wednesday I was driving out the door, literally, in my brand new car! More

I had a great experience at Mini of Manhattan and Alex Lezhen was a pleasure to deal with. I love the car and I definitely will be back to purchase cars in the future. Thank you. Lezhen was a pleasure to deal with. I love the car and I definitely will be back to purchase cars in the future. Thank you. More

Each time i had service or repairs done at Mini of Manhattan there was a mistake or problem And even when it was identified as their mistake, there was no apology or compensation. Avoid at all costs T Manhattan there was a mistake or problem And even when it was identified as their mistake, there was no apology or compensation. Avoid at all costs The Mini is a fun car but with many defects. Research this online. More

We worked with Sasha and Catherine to lease our new car and the overall experience was great! They searched various dealerships to find our perfect roadster and worked within our budget (budget was very i and the overall experience was great! They searched various dealerships to find our perfect roadster and worked within our budget (budget was very important to us). Also, they knew about our upcoming trip road trip and managed to get our vehicle in time so our trip would be extra special. This was our first big purchase together and my husband and I had a great experience at Mini Manhattan. We love our new car and would recommend visiting this dealership to all. More

Alexander Lezhen ,of Mini of Manhattan, is the best!! Thank you for my Dream Car; This includes : my Bluetooth, my Turbo, my Lights, my Music, my Style. Oh and my financing, the attention to detail, cla Thank you for my Dream Car; This includes : my Bluetooth, my Turbo, my Lights, my Music, my Style. Oh and my financing, the attention to detail, class and kindness- you guys are the best. Thank you! Happy motoring. More

I have been a mini customer since 2007 and my experience has been nothing but phenomenal. And just when I thought it couldn't get any better, my expectations where completely shot out of the water with the has been nothing but phenomenal. And just when I thought it couldn't get any better, my expectations where completely shot out of the water with the care and attentiveness by Kristin Massara. She was kind, thoughtful and really understood what we needed while leasing a new car. With so many options and so many different ways about going through our lease it was nice to feel in control of our purchase. Kristin went through everything thoroughly and insured that we constantly felt comfortable and understood what was occurring. And even after our purchase she has been more than helpful. Our experience would have been lacking without her. More

We went to this dealership today with every intention of buying a new Mini Cooper to replace my current one. In response to an email I received about a sales event, we made an appointment for 4:45pm. I go buying a new Mini Cooper to replace my current one. In response to an email I received about a sales event, we made an appointment for 4:45pm. I got a call a couple of days ago to confirm the appointment. We arrived at that time, and we weren't greeted by anyone, which I thought was a bit weird, but I figured that they were busy and someone would get to us once free. We spent the next 15 minutes looking at the model we were interested in. No one came by. At 5pm, the lights flipped on and off. It seemed there was some little electrical surge. Nope, they continued to flip on and off and I realized that it was a signal that the dealership was closing. Flipping your lights on and off might be an OK way to close a dive bar at 3am, but, if you're operating an establishment where the cheapest thing on the menu is $20,000, maybe consider using some type of communication that gives the impression that you at least maybe think of your customers as human beings. At this point, we walked up to a table where a woman was sitting, looking at papers. Behind her were two other employees, also staring blankly at papers. And we stood there. And they stared at papers. And one by one, they would slyly glance up to see what we were doing, but while deftly avoiding any eye contact which would, of course, cause us all to spontaneously combust. And I said, loudly: "Well this is strange." The woman at the table looked up, and asked how she could help us. "We had an appointment for 4:45pm," I said. "We're closed now, the sale ended at 5" she said. "Well we've been waiting around for someone to talk to us for 15 minutes," I said. "Look, I can give you a free gift bag," she said. "I don't want a free gift bag," I said, "I want to buy a car." Exasperated by my incessant attempts to give them tens of thousands of dollars, she asked for my name. I gave her my name. She asked me to spell it. I then had to spell my first and last name, one letter at a time, while she wrote it on the back of one of the important papers at which she had previously been staring blankly. She then walked off. And we stood and waited. And she returned and sat down at the table. And I said, "You know what--never mind, we'll buy a car elsewhere," and walked out. As we were walking out, I heard one of the automatons behind the counter say to the woman: "Don't worry about it." Plus one star for being a car dealer where you can look at new vehicles without being bothered by high-pressure salespeople. Minus all the other stars for being a car dealer where you can't actually buy a car. More

Great service! Everyone was kind and top quality service to my husband and myself. I will purchase a Mini Cooper when my lease is up to my husband and myself. I will purchase a Mini Cooper when my lease is up More

Awesome dealership. The Mini Manhattan staff is really friendly, enthusiastic, knowledgeable, helpful, professional and fair. The cars are great (especially the roadsters and convertibles). My overall ex friendly, enthusiastic, knowledgeable, helpful, professional and fair. The cars are great (especially the roadsters and convertibles). My overall experience was fantastic. Thanks to Sasha, Catherine, and Karen. If I had money like Mark Zuckerberg, I'd have a whole collection of Mini Coopers. More

After a visiting another mini dealer in New Jersey I decided to try the Manhattan Mini dealer after seeing a special offer on the mini website. The dealer in jersey did not offer us the same deal but S decided to try the Manhattan Mini dealer after seeing a special offer on the mini website. The dealer in jersey did not offer us the same deal but Sasha (Alexander Lezhen) totally came through with what we wanted, a lease on a standard hardtop mIni. All we wanted was a straightforward lease agreement and a stock hardtop mini and Alexander totally respected that and did not try to steer us into a sale or push us towards fancy extras. This had not been our experience prior to meeting Sasha so we were very relieved and felt very at home and taken care of. At one point I was trying to secure an insurance carrier and getting very frustrated with the company I had gotten an estimate on line only to find a very different deal on the phone. Sasha immediately saw there was a problem and hooked me up with a much better deal totally saving the day! My fiancé and I are very new to the car dealer ship game and Sasha was an enormous help, never felt pressured or rushed always welcome which is very rare from our experience. I hope to keep in touch with Sasha and the folks at mini and would not hesitate to do business with them again. More