MINI of Manhattan

Sahsa was a DREAM to work with, I was a first time car buyer and was nervous about buying a used car. you hear stories and I wanted the best. I was moving form NYC to Upstate NY and wanted a Mini Cooper e buyer and was nervous about buying a used car. you hear stories and I wanted the best. I was moving form NYC to Upstate NY and wanted a Mini Cooper ever since I was 13.I saw the movie Italian Job and was hooked, (the dealership has a signed poster with the cast in the hall) Sasha welcomed me and was so much fun to take a test drive with. We drove up the West side Highway and it was so much fun to handle on the road. Driving it every day is like driving a Go-Kart. When it came to buying I wanted to take the weekend to think about it and also shop around. I went to a dealership in Queens and had the complete opposite experience! Lets just say in the Dealership in Queens the car hadn't been cleaned properly and My partner found a few pairs of dirty panties in the back seat pocket!!!!! I went straight back to Mini of Manhattan and bought the car there... Sasha helped me over the weekend on a Sunday!! we emailed back and fourth and he helped me get all the paperwork with my insurance company and my bank statements together so that Monday morning I could drive away with my new car! Sasha got me the plates the registration and the inspection all taken care of. My partner and I left to have breakfast and he took care of the rest! I can't not tell you ENOUGH it was worth every penny I spent on my Mini. it was the best car buying experience I could have had. Sasha your the best! P.S. Its been a month and I love my car even more now then when I bought it. My partner and I have already registered and taken the time off to participate in Mini takes the states in July 2014. Look for it on Google! Happy Motoring and best of luck to your New Car! More

I,have been purchasing brand new vehicles for the last 25 I,have been purchasing brand new vehicles for the last 25 years,various brands at various dealerships in the tri-state area. Over 90% of the time,whe I,have been purchasing brand new vehicles for the last 25 years,various brands at various dealerships in the tri-state area. Over 90% of the time,when you enter any dealership you are immediately Hounded with the Pressure to Buy today!!!That aggressive atmosphere could make anyone feel like they are in Scene from the Sopranos,Not at Mini of Manhattan it is a totally opposite experience!!!As soon as you walk into the Mini of Manhattan dealership you will feel like you're in the Willy Wonka's Chocolate Factory of Mini Coopers!!From the super-clean restrooms,totally immaculate colorful showroom too a very impressive friendly "Sales Staff" that greet you.I,suggest even if you're not shopping for a Mini Cooper you should visit their showroom, it will be like a trip to the Javits Auto Show without the admission. As a consumer,this is what you should compare your dealership expectations too,whether it's your first car(new or used),a replacement vehicle, or a added addition. I,guarantee you will not be disappointed! My salesperson was Kristin Massara,she was totally friendly & accommodating, she was extremely knowledgeable about the product(Mini Paceman JCW edition), and was able to come through and fulfill my expectations without any added pressure. She continuously return my calls&emails, kept me up to date on the vehicle's status during production.Kristin was able to accommodate me without a hassle on a specific delivery date.. This was my first Mini Cooper and it would not be the last that I,would purchase from Kristin! One of Mini of Manhattan's Sales Managers is Catherine Clark, she was a extreme pleasure to deal with.. Totally Professional and Courteous.. Many times when you deal with the sales manager at a dealership, they can come off like an angry college basketball coach, or have a major chip on their shoulders!. That can be a total turnoff when buying a car... Again,a total opposite feeling,the consumer comes first with her. I,thank Catherine for making the deal very pleasant. Finally, The last person you will deal with at any dealership, is known as the warranty-finance-accessory-guy,..At Mini of Manhattan,it is Peter Rizkalla the vehicle protection consultant.. He was one of the best I've seen in this Field. Not once did he pressure me to buy unnecessary items. He was extremely informative and thorough with everything.He was on time in accommodating me with the accessories I,ordered.The vehicle was prepped up perfectly upon arrival, Peter never once gave that typical attitude:"Sign on The Dotted Line or Else You'll Be Sorry!!".. It was Pressure Free dealing with Him, The first time I've ever felt this way at any dealership. Lastly and more importantly, I would personally like to inform the BMW/Mini corporation of the outstanding & hard employees they have working for them at this flagship. Many times things go unnoticed or a corporation pays attention to the complaints when it is too late.The BMW/Mini product Quality does sell itself! But,This All Around Successful Winning Combination at Mini of Manhattan is the difference between being in the World Series,or being a Spectator in The Fall Classics! They all are your clutch players, and they were the tiebreakers when it came to this deal!!! This was my first review, of any product,and was totally unsolicited!!! More

It was great woking with Alex! He went above and beyond to make sure everything worked out with our deal and that I was happy! Thank you to make sure everything worked out with our deal and that I was happy! Thank you More

Alexander, "Sasha" was a wonderful support, a guardian angel in what was a very confusing and frustrating process before I accidentally walked into the MINI dealership and met Sasha. I had been guardian angel in what was a very confusing and frustrating process before I accidentally walked into the MINI dealership and met Sasha. I had been hassled, tricked and misled by Ford and Toyota. Never having leased a car before I was baffled and ready to give up. One sunny Fall day after having been disappointed by an experience at a neighboring dealer of another brand, I thought the MINI dealership looked inviting and decided to walk in. Sasha greeted me with a smile, took care of all of my needs (within budget) honestly, efficiently, and completely hassle free. Just a few days later I was driving my new MINI. I could not be more thrilled and would (and already have!!) recommend Sasha to anyone. More

We just move in New York for Paris France and we needed to have pur mini countryman and alexander helped to accomplish a dream. He is not only a very good professionnal but also a great human being. We r to have pur mini countryman and alexander helped to accomplish a dream. He is not only a very good professionnal but also a great human being. We recomend mini of manathan for Everybody and Alexander for sûre!!! More

great experience, i love my mini. kristin made it easy, explaining everything. my only complaint is that a friend in LA paid much less down getting the same car .. but that just might be a NY thing as eve explaining everything. my only complaint is that a friend in LA paid much less down getting the same car .. but that just might be a NY thing as everything is more expensive on this island!! More

Sasha was honest and straightforward from the beginning to the end. A very fine gentleman. He also helped me find the lowest rate for my Mini! A great experience overall. to the end. A very fine gentleman. He also helped me find the lowest rate for my Mini! A great experience overall. More

Sasha Lezhen was so great to work with , and I have dealt with several dealerships that intimidated or annoyed me. AS a first time car buyer, a single woman and to be honest, someone not very informed about with several dealerships that intimidated or annoyed me. AS a first time car buyer, a single woman and to be honest, someone not very informed about cars or the process of leasing, Sasha was beyond patient with my 1000 questions. He was able to communicate at length via email which really helped me as I work a lot and don't have time to come in to the showroom or call salespeople, as other dealers insisted I do. When I first went in, I was not ready to move forward and Sasha was totally understanding. He remembered all the things I wanted in a car and was able to find the perfect car for me so I did not have to wait and "build" it. I never felt pressured. I adore my car and I thank Sasha for making it such an easy, enjoyable process. More

I purchased a new Mini Cooper from Kristin Massara last Sept. It was a great experience and I'm thrilled with the car. She was very helpful in finding just the right model/features I was looking for and fe Sept. It was a great experience and I'm thrilled with the car. She was very helpful in finding just the right model/features I was looking for and feel I got it all at an exceptionally reasonable price. I traded in my old car and the whole experience was easy and hassle-free. I would be happy to recommend Mini of Manhattan to anyone looking to buy, and would certainly tell them to ask for Kristin - she's awesome!! More

my first encounter with one mini dealership was a nightmare! I almost gave up buying a mini cause i never thought it could be that hard getting a car! until i called mini manhattan! i got the chance nightmare! I almost gave up buying a mini cause i never thought it could be that hard getting a car! until i called mini manhattan! i got the chance to deal with alexander lezhen. He is the nicest, the most helpful and the most accommodating dealer ever! He made it possible for me to have my mini! When he say something, he definitely delivers! That same day I made an appointment I had the deal! I got my mini in two weeks considering that the car is on its way to US! I am more than glad that he was assigned to help me after having that bad encounter from other dealership! More