MINI of Manhattan

Mini - small cars with big reception and customer care I did not walk in expecting to buy a MINI, but the reception and friendliness was so good it became irresistible. What a great place to come back to f I did not walk in expecting to buy a MINI, but the reception and friendliness was so good it became irresistible. What a great place to come back to for service and general updates and chats. More

A Wonderful Car Purchase Experience HI, I would like to give a positive recommendation to Alexander Lezhen, sales associate at MINI Manhattan. He made my experience ultra comfortable a HI, I would like to give a positive recommendation to Alexander Lezhen, sales associate at MINI Manhattan. He made my experience ultra comfortable and positive. He understood my concerns and non concerns from the beginning. I truly did not shop anywhere else after my first visit and made a great purchase too. Thank you Alexander! Yaramani More

Great Staff I really enjoyed my experience at MINI of Manhattan. I absolutely adore Sasha. He is a true sales man. He was very thorough with everything and I mean I really enjoyed my experience at MINI of Manhattan. I absolutely adore Sasha. He is a true sales man. He was very thorough with everything and I mean EVERYTHING. From the most insiginificant things ( at least thats what I thought) to the most importnat stuff. I really didn't agree witht the pricing on some of the models, but that did not take away from the professionalism Sasha displayed. More

after purchasing my over priced car that depreciated by $10,000 already in less then 6 months, Im unhappy I was never told to expect a title in the mail for the car thinking it was finance and they hold on $10,000 already in less then 6 months, Im unhappy I was never told to expect a title in the mail for the car thinking it was finance and they hold on to the title till you pay off the car. me not knowing, my title gets lost, mailed to wrong address, after I move to florida I realize all this and cant register my car. If I knew to expect a title in the mail I would follow up every month till I got it. I called up the dealer for help since I have no clue what to do, got transferred 4 times someone was to call me back, nobody did, then called back again the girl on phone was very rude and blamed everything on me. bottom line they are very nice to you to make the sale but once you buy it they don't care. don't shop here find another dealer. btw im still without a title and I have to do detective work to ask for a duplicate. thanks for nothing. More

I was really interested Mini Cooper so I visited the store which is the closet with my home. Ms. Kristin who was my dealer and she was so kind and wonderful. store which is the closet with my home. Ms. Kristin who was my dealer and she was so kind and wonderful. More

My husband and I had the best experience with Alexander when it came to becoming Motorers with Mini Cooper for the first time. We started out by testing the waters of leasing a Mini Cooper Countryman and w when it came to becoming Motorers with Mini Cooper for the first time. We started out by testing the waters of leasing a Mini Cooper Countryman and were torn between the three different models. With Alex's expertise, we were able to get the perfect Mini for us, without ever feeling "sold to" or pressured into getting anything we didn't want. We were extremely impressed with his quick and thoughtful response to our many questions, whether it be by phone or email. Overall we highly recommend Mini of Manhattan and especially Alexander. You will be in fantastic hands. More

I have been a Mini owner since I bought my first one (Mini Hardtop) in 2006. I had the car until this year, and after realizing that I do more traveling than I used to and need the extra room, decided t (Mini Hardtop) in 2006. I had the car until this year, and after realizing that I do more traveling than I used to and need the extra room, decided to upgrade to a Countryman S. My father was helping me purchase the car and was leaving the country in less than 48 hours, so we needed to get the deal done quickly. Sasha was our dealer, and literally sat with us from open to close in one day, and patiently went through the entire process with us. I successfully walked away, a proud owner of a new All4 Countryman S, and am very happy with my experience at the dealership. More

Great people to work with, found exactly the car I wanted at a fair price -- a friendly, respectful, no BS approach to selling cars, which is unusual, or as they say at MINI "is not normal"! at a fair price -- a friendly, respectful, no BS approach to selling cars, which is unusual, or as they say at MINI "is not normal"! More

From the first minute I walked into MINI of Manhattan to the moment I motored out in my brand new British Racing Green MINI Cooper S, the experience was just perfect! I was a walk-in and was greeted immedia the moment I motored out in my brand new British Racing Green MINI Cooper S, the experience was just perfect! I was a walk-in and was greeted immediately by a receptionist who offered me something to drink and made me feel totally comfortable. Within minutes of browsing, Sasha came to greet me. He was the opposite of any negative stereotypes I had of car salesmen. There was no "hard sell" or pressure-- he was just super friendly, had answers for all of my questions and, best of all, had a clear passion for what he does and the brand he sells! I fell in love with MINI almost immediately and Sasha was incredibly helpful in making sure I understood the benefits of each model/option, etc. He quickly found me the exact car I was looking for and then took care of me every step of the way as I completed the purchase. I did nothing besides pay-- he took care of every step of dealing with transferring my plates, going to the DMV, figuring out my trade-in, helping me deal with my insurance carrier. It was just so easy! Then he gave my sister a toy MINI car of her own, took photos of me with my new MINI before I drove away and immediately texted that night to check in on how motoring home had gone. Sasha was the greatest and I wholeheartedly recommend MINI of Manhattan to anyone in the market! More

Worst service I have ever had. They do not pick up the phone. They do not return your calls. I dropped off my car on a Thursday, it still wasn't diagnosed by Monday. One person was honest enough to say phone. They do not return your calls. I dropped off my car on a Thursday, it still wasn't diagnosed by Monday. One person was honest enough to say that they were short on 'service agents' and swamped with cars and that's why my car hadn't even been looked at. The manager was passive aggressive, didn't apologize and told me I was getting my car Tuesday. Tuesday became Wednesday. I am not confident that they know what they are doing. Horrible, horrible communication and service is lacking. Very concerning. More