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MINI of Las Vegas - Service Center

Las Vegas, NV

4.6
170 Reviews

170 Reviews of MINI of Las Vegas - Service Center

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March 01, 2023

My service advisor: Dawn was awesome and cares about me and my 2015 mini cabrio - “GIZMO”! She’s so professional. My technician - Thomas is amazing! He services my car with tender care and always answers m More

by menacespeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Thomas
Mar 06, 2023 -

MINI of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Excellent service and communications from the service department. I was given updates via phone on the status of my car. Dawn was very helpful explaining the issues and costs. More

by bjdd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jan 28, 2023 -

MINI of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

Dawn Sutton in Service has been taking car of my Mini’s for years. I love the customer service I receive from her each and every time! More

by lbeckervegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sutton
Jan 22, 2023 -

MINI of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 17, 2023

The service they provided was excellent. Since I’m not to familiar with what was covered in my warranty, he helped. He was able to have all the repairs covered. Always called me for an upd More

by chris.franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 20, 2023 -

MINI of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 16, 2023

Dealer communication was less than I desired. . I had to go extra steps to get information on my car while it was in service. I know it is more expensive to get my service from the dealer, but t More

by idboise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service Manager (Sean)
Jan 19, 2023 -

MINI of Las Vegas responded

Hello, thank you for taking the time to leave us feedback. Thank you so much for being one of our valued guests, and we look forward to your next visit!

January 15, 2023

In for service. Service Writer, Dawn was professional and so helpful she made the entire experience positive. Because of her I’ll come back to MINI of Las Vegas. More

by jd999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jan 19, 2023 -

MINI of Las Vegas responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 10, 2023

My service man Chris was amazing. He was informative and helped me get my car out of service as quickly as possible. More

by Mpburns2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 13, 2023 -

MINI of Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 06, 2023

The service light came on and one quick call to a Eric at Mini of Las Vegas and I was on the schedule for the next day. He explained all the possibilities and assured me that he would find the problem with m More

by clarkswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Muñoz
Jan 11, 2023 -

MINI of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Dawn is always amazing to work with. Kind, friendly, updates, personable. Always happy to see her. More

by hillstein0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jan 10, 2023 -

MINI of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

I will keep returning because of Service Associate Dawn Trail, she has been exceptional for years. More

by dlorrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Trail
Jan 09, 2023 -

MINI of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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