MINI of Las Vegas - Service Center

Finding a good mechanic is like finding a good doctor. Mini service, starting with Dawn Trail, simply get it done. Friendly honest service with a smile. Mini service, starting with Dawn Trail, simply get it done. Friendly honest service with a smile. More

I have worked with Dawn on my 3rd mini everything is taken care of so professionally which they use videos to verify any work which I love. taken care of so professionally which they use videos to verify any work which I love. More

Honest employees. Like family. Dawn always greets us and helps us with decisions about maintenance with our Mini. Like family. Dawn always greets us and helps us with decisions about maintenance with our Mini. More

My service advisor: Dawn was awesome and cares about me and my 2015 mini cabrio - “GIZMO”! She’s so professional. My technician - Thomas is amazing! He services my car with tender care and always answers m and my 2015 mini cabrio - “GIZMO”! She’s so professional. My technician - Thomas is amazing! He services my car with tender care and always answers my questions about my car. I don’t let anyone work on my car but Thomas. More

My battery died on my 2020 Mini Clubman. I called Mini Roadside Assistance and they had dispatched a towing company to my home to take it to Mini of Las Vegas. Service Advisor Rep Dawn calle I called Mini Roadside Assistance and they had dispatched a towing company to my home to take it to Mini of Las Vegas. Service Advisor Rep Dawn called me same day to let me know that my battery was replaced under warranty (thank goodness). I always appreciate Mini of Las Vegas on the great customer service and making sure that I always leave happy. More

Excellent service and communications from the service department. I was given updates via phone on the status of my car. Dawn was very helpful explaining the issues and costs. department. I was given updates via phone on the status of my car. Dawn was very helpful explaining the issues and costs. More

Dawn Sutton in Service has been taking car of my Mini’s for years. I love the customer service I receive from her each and every time! for years. I love the customer service I receive from her each and every time! More

The service they provided was excellent. Since I’m not to familiar with what was covered in my warranty, he helped. He was able to have all the repairs covered. Always called me for an upd Since I’m not to familiar with what was covered in my warranty, he helped. He was able to have all the repairs covered. Always called me for an update. Greatly appreciated. Thanks More

Dealer communication was less than I desired. . I had to go extra steps to get information on my car while it was in service. I know it is more expensive to get my service from the dealer, but t . I had to go extra steps to get information on my car while it was in service. I know it is more expensive to get my service from the dealer, but the peace of mind is worth it. More

In for service. Service Writer, Dawn was professional and so helpful she made the entire experience positive. Because of her I’ll come back to MINI of Las Vegas. Service Writer, Dawn was professional and so helpful she made the entire experience positive. Because of her I’ll come back to MINI of Las Vegas. More