MINI of Las Vegas - Service Center

Great Service on an older Mini. Sean, Assistant Service Manager, was excellent to work with Sean, Assistant Service Manager, was excellent to work with More

Always great service. They don’t try to sell you more that what you need. Helpful with my questions. People here are friendly and always with a smile. They don’t try to sell you more that what you need. Helpful with my questions. People here are friendly and always with a smile. More

This is why I feel like I'm always getting ripped off in service industries: At an oil change, the service rep recommended flushing some fluids and changing air filters and windshield wipers in our van. service industries: At an oil change, the service rep recommended flushing some fluids and changing air filters and windshield wipers in our van. They wanted $650. I asked, "what about without the wipers and filters (cause I know I can do those myself, easy)?" He said, that would be $450. A difference of $200! Let's say we pay $100 for parts (some super premium filters and wiper blades). That means they want $100 for labor. For 10 minutes of work (and that's me doing it; it probably only takes them 5 minutes). This equates to SIX HUNDRED DOLLARS AN HOUR in labor charges. I'll check elsewhere, you crooks. More

Finding a good mechanic is like finding a good doctor. Mini service, starting with Dawn Trail, simply get it done. Friendly honest service with a smile. Mini service, starting with Dawn Trail, simply get it done. Friendly honest service with a smile. More

I have worked with Dawn on my 3rd mini everything is taken care of so professionally which they use videos to verify any work which I love. taken care of so professionally which they use videos to verify any work which I love. More

Honest employees. Like family. Dawn always greets us and helps us with decisions about maintenance with our Mini. Like family. Dawn always greets us and helps us with decisions about maintenance with our Mini. More

My battery died on my 2020 Mini Clubman. I called Mini Roadside Assistance and they had dispatched a towing company to my home to take it to Mini of Las Vegas. Service Advisor Rep Dawn calle I called Mini Roadside Assistance and they had dispatched a towing company to my home to take it to Mini of Las Vegas. Service Advisor Rep Dawn called me same day to let me know that my battery was replaced under warranty (thank goodness). I always appreciate Mini of Las Vegas on the great customer service and making sure that I always leave happy. More

My service advisor: Dawn was awesome and cares about me and my 2015 mini cabrio - “GIZMO”! She’s so professional. My technician - Thomas is amazing! He services my car with tender care and always answers m and my 2015 mini cabrio - “GIZMO”! She’s so professional. My technician - Thomas is amazing! He services my car with tender care and always answers my questions about my car. I don’t let anyone work on my car but Thomas. More

Excellent service and communications from the service department. I was given updates via phone on the status of my car. Dawn was very helpful explaining the issues and costs. department. I was given updates via phone on the status of my car. Dawn was very helpful explaining the issues and costs. More

Dawn Sutton in Service has been taking car of my Mini’s for years. I love the customer service I receive from her each and every time! for years. I love the customer service I receive from her each and every time! More