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MINI of Las Vegas - Service Center

Las Vegas, NV

4.6
167 Reviews

167 Reviews of MINI of Las Vegas - Service Center

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June 27, 2023

Dealership handled minor issue professionally and quick. Great customer service. Very friendly and efficient. Thank you. More

by RT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 02, 2023 -

MINI of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Service department is always first rate. They provide immediate response to my concerns and keep me informed at all stages. The turnaround time is punctial and efficient. More

by terrymayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 31, 2023 -

MINI of Las Vegas responded

Hi, thank you so much for your positive comments about MINI of Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Dawn was awesome! She's very friendly and polite. No issues during the visit. It went smooth! More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 15, 2023 -

MINI of Las Vegas responded

Hi Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Dawn is the best Service Advisor. Dawn is the reason I keep going back to the Mini dealer in Las Vegas. Yes it's expensive, but unless you find a reliable mechanic truly knowledgeable More

by lilibobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 11, 2023 -

MINI of Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dawn here at MINI of Las Vegas! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2023

Dealership contacted me re oil change special. Didnt need that service, but had other required work needed to be done. Was told same discount would be applied to any work i had done— no discount More

by brennielu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
May 09, 2023 -

MINI of Las Vegas responded

Hi, we are deeply disappointed by your experience at MINI of Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1009. We hope to hear from you.

April 27, 2023

Very helpful, it didnt feel like they teied to upsell anything and they recommended cheaper options from other places. More

by Veliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
May 01, 2023 -

MINI of Las Vegas responded

Hi Veliz, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Las Vegas and we hope to be of service again in the future.

April 25, 2023

overated and overpriced for service. Love my mini, but I will not be taking it back to this dealer for any future service. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed, Erick
Apr 28, 2023 -

MINI of Las Vegas responded

Hi Carol, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1009 to discuss what we can do to help.

April 24, 2023

Mini goes above and beyond to make sure that everything is taken care of. They worked with my warranty company and got everything taken care of with a breeze. Dawn and Erick are super nice and helpful. The More

by Kvanbuskirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Erick
Apr 27, 2023 -

MINI of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Excellent customer service, clean facilities, and friendly staff here at Mini of Las Vegas. Great job! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
Apr 27, 2023 -

MINI of Las Vegas responded

Hi Sandy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 24, 2023

My service advisor Dawn is always taking the best care of me and my MINI! Everyone there is always so nice and courteous and I trust that they are honest and truthful about their recommendations. Thank you D More

by T Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Apr 27, 2023 -

MINI of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of Las Vegas and we hope to be of service again in the future.

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