MINI of Las Vegas - Service Center

Dawn is the best Service Advisor. Dawn is the reason I keep going back to the Mini dealer in Las Vegas. Yes it's expensive, but unless you find a reliable mechanic truly knowledgeable Dawn is the reason I keep going back to the Mini dealer in Las Vegas. Yes it's expensive, but unless you find a reliable mechanic truly knowledgeable with Mini Coopers it is worth it in the long run. Mini of Las Vegas isn't perfect, but when an error occurred, Dawn jumped all over it and made everything right. More

Dealership contacted me re oil change special. Didnt need that service, but had other required work needed to be done. Was told same discount would be applied to any work i had done— no discount Didnt need that service, but had other required work needed to be done. Was told same discount would be applied to any work i had done— no discount was applied. More

Very helpful, it didnt feel like they teied to upsell anything and they recommended cheaper options from other places. anything and they recommended cheaper options from other places. More

overated and overpriced for service. Love my mini, but I will not be taking it back to this dealer for any future service. Love my mini, but I will not be taking it back to this dealer for any future service. More

Mini goes above and beyond to make sure that everything is taken care of. They worked with my warranty company and got everything taken care of with a breeze. Dawn and Erick are super nice and helpful. The is taken care of. They worked with my warranty company and got everything taken care of with a breeze. Dawn and Erick are super nice and helpful. They take the time to explain everything. When working with Dawn to get a few things fixed, she provided updates daily on the process. Definitely will be getting a future mini here, not only because of loving the cars so much but because of the service and people. More

Excellent customer service, clean facilities, and friendly staff here at Mini of Las Vegas. Great job! friendly staff here at Mini of Las Vegas. Great job! More

My service advisor Dawn is always taking the best care of me and my MINI! Everyone there is always so nice and courteous and I trust that they are honest and truthful about their recommendations. Thank you D me and my MINI! Everyone there is always so nice and courteous and I trust that they are honest and truthful about their recommendations. Thank you Dawn and MINI! More

Great Service on an older Mini. Sean, Assistant Service Manager, was excellent to work with Sean, Assistant Service Manager, was excellent to work with More

Always great service. They don’t try to sell you more that what you need. Helpful with my questions. People here are friendly and always with a smile. They don’t try to sell you more that what you need. Helpful with my questions. People here are friendly and always with a smile. More

This is why I feel like I'm always getting ripped off in service industries: At an oil change, the service rep recommended flushing some fluids and changing air filters and windshield wipers in our van. service industries: At an oil change, the service rep recommended flushing some fluids and changing air filters and windshield wipers in our van. They wanted $650. I asked, "what about without the wipers and filters (cause I know I can do those myself, easy)?" He said, that would be $450. A difference of $200! Let's say we pay $100 for parts (some super premium filters and wiper blades). That means they want $100 for labor. For 10 minutes of work (and that's me doing it; it probably only takes them 5 minutes). This equates to SIX HUNDRED DOLLARS AN HOUR in labor charges. I'll check elsewhere, you crooks. More