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MINI of Las Vegas - Service Center

Las Vegas, NV

4.6
170 Reviews

170 Reviews of MINI of Las Vegas - Service Center

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July 05, 2023

Sean and Chris take the best care of me and my Mini! They walk me through each step and help educate me on what my car needs. They treat me like family which is so comforting as a new resident of Vegas. More

by mramse15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Chris
Jul 07, 2023 -

MINI of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

No service! Keep upsell other area that you were not there for. . Very disappointed it. More

by wongs2838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Bahn
Jul 06, 2023 -

MINI of Las Vegas responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-1009 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 29, 2023

The service department is like no other place I’ve been to. They are all so friendly and helpful. Getting an appointment is always a breeze, and they go above and beyond to make sure my car is in perfect More

by Penny Morton
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick and Sean
Jul 03, 2023 -

MINI of Las Vegas responded

Hi Penny, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Dealership handled minor issue professionally and quick. Great customer service. Very friendly and efficient. Thank you. More

by RT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 02, 2023 -

MINI of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Service department is always first rate. They provide immediate response to my concerns and keep me informed at all stages. The turnaround time is punctial and efficient. More

by terrymayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 31, 2023 -

MINI of Las Vegas responded

Hi, thank you so much for your positive comments about MINI of Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Dawn was awesome! She's very friendly and polite. No issues during the visit. It went smooth! More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 15, 2023 -

MINI of Las Vegas responded

Hi Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Dawn is the best Service Advisor. Dawn is the reason I keep going back to the Mini dealer in Las Vegas. Yes it's expensive, but unless you find a reliable mechanic truly knowledgeable More

by lilibobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
May 11, 2023 -

MINI of Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dawn here at MINI of Las Vegas! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2023

Dealership contacted me re oil change special. Didnt need that service, but had other required work needed to be done. Was told same discount would be applied to any work i had done— no discount More

by brennielu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
May 09, 2023 -

MINI of Las Vegas responded

Hi, we are deeply disappointed by your experience at MINI of Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1009. We hope to hear from you.

April 27, 2023

Very helpful, it didnt feel like they teied to upsell anything and they recommended cheaper options from other places. More

by Veliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
May 01, 2023 -

MINI of Las Vegas responded

Hi Veliz, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Las Vegas and we hope to be of service again in the future.

April 25, 2023

overated and overpriced for service. Love my mini, but I will not be taking it back to this dealer for any future service. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed, Erick
Apr 28, 2023 -

MINI of Las Vegas responded

Hi Carol, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1009 to discuss what we can do to help.

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