MINI of Las Vegas - Service Center
Las Vegas, NV
171 Reviews of MINI of Las Vegas - Service Center
So this is gonna be one of the saddest stories you'll hear. Around October of 2009 I was getting close to theend of the warranty on my 2006 MINI Cooper S. I had some work in Las Vegas and thought that I hear. Around October of 2009 I was getting close to theend of the warranty on my 2006 MINI Cooper S. I had some work in Las Vegas and thought that I would get a few things attended to under warranty while I had the time. One of the items that needed attention was a whistle sound from the sun roof. Keep on mind that I was building the car for show so the majority of the interior wasn't in the car. They replaced the items that were a concern including the sunroof gasket. Jump ahead a month for the show that I was peeping for and for some reasoning have no brake lights. I figure I must have pinched a wire somewhere. After the show and two trips to a local dealer I'm sitting in my car during one of So. Cals few rains and an idea pops into my head...I wonder if it could be water intrusion. I take it back to the local dealer and express my new concern. Sadly, they confirm my suspicions and say that all four drains aren't connected. Hmm…who touched the sunroof gasket and drains? Desert mini. So the dealer calls them and the refuse to accept responsibility for their actions. After three calls to them, I contacted MINI USA for some action and the best they could say was that the damage was not caused by a warranty issue so they couldn't do anything either. So, being very frustrated, I call my insurance company to pay the $14k bill to repair and they decide to total the car. Fortunately, I have really good insurance and they paid a fair price but I had to remove three years of mods in three days and lost a grand on bushings and another grand on dynamat. Just so sad that a dealer can't accept that nobody is perfect, including their shop foreman that worked on the car. I recently went by their new location on a Saturday for parts. I asked where parts were and one of the ten sales staff standing outside walked in with me to the parts counter andlow and behold, the closed at noon. He couldn't just say hey were closed. Dolt! More