Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
MINI of Las Vegas - Service Center
Las Vegas, NV
164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
164 Reviews of MINI of Las Vegas - Service Center
Sort by
April 11, 2022
The service was very good but they never went over the work that was actually done in detail and how much each item costs. I was just given a total and asked to pay and sign. work that was actually done in detail and how much each item costs. I was just given a total and asked to pay and sign. More
by Maui boy
Employees Worked With
Dawn
April 10, 2022
Dawn is very helpful. and the technician Glenn is also patient with my car issue and resolved it. but when they first returned my car the mat was dirty. I was hoping they and the technician Glenn is also patient with my car issue and resolved it. but when they first returned my car the mat was dirty. I was hoping they could have clean it before returning. but overall, it was good. thank you More
by gretha
Employees Worked With
dawn, glenn
April 03, 2022
My experience with this dealer was okay. Dawn Trails was very helpful. I was a little surprised at the coast for the repairs very high. I used to dealing with the east coast. Dawn Trails was very helpful. I was a little surprised at the coast for the repairs very high. I used to dealing with the east coast. More
by Michael Earl
Employees Worked With
Dawn trails
April 02, 2022
The young man (I believe his name is Brandon) who drove me home while my car was being serviced was so very kind, professional and an excellent driver! Dawn is always efficient and friendly. me home while my car was being serviced was so very kind, professional and an excellent driver! Dawn is always efficient and friendly. More
by kirstenjack
Employees Worked With
Dawn, Brandon
March 24, 2022
Dawn is always friendly and helpful. The whole service department just feels a group of friends that I occasionally get to hang out with. The whole service department just feels a group of friends that I occasionally get to hang out with. More
by Xanniphaux
Employees Worked With
Dawn Trail
March 06, 2022
My service manager was very helpful, made sure I knew what was happening with my vehicle at all times. Also the technician working on my car did a great job, the thermostat was replaced with ease - no mo what was happening with my vehicle at all times. Also the technician working on my car did a great job, the thermostat was replaced with ease - no more overheating! The only grip I would have to say from my entire experience was the fact the inside of my car afterwards was dirty. (Such as black smudges on the inside of the door as well as all over the steering wheel. Also got some black marks on the driver side carpet, since I unfortunately don’t have a floor mat cover there…) Definitely not the happiest about that.. Literally the only problem I had. I would also like to mention that I really appreciated the fact that when they ran a diagnostic multipoint inspection, the tech video recorders it so I could see each problem they came across; I thought that was fantastic, and really nice to know what else was going on with my Mini besides what I had initially put it in for. More
by Lauren R.
Employees Worked With
Joesph Costello (Service Manager) & Jeff (MINI Technician)
