MINI of Las Vegas

The dealership staff was amazing and very pleasant to deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks again to the team at MINI of Las Vegas for all there hardwork and efforts. More

Phredd has helped me on two occasions when I had a later appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail More

Alexa was great! Very friendly. Very attentive. And knows the product well. If all staff at the dealership were like her it would have been 5 stars across the board. the product well. If all staff at the dealership were like her it would have been 5 stars across the board. More

Dealership and my salesperson (Alexa) were great. They cut to the chase on a deal and worked hard to get it all pput together and me out the door. Check out was simple and the car was clean and ready to cut to the chase on a deal and worked hard to get it all pput together and me out the door. Check out was simple and the car was clean and ready to go. Highly recommend Alexa to anyone who wants to work with a relaxed salesperson who you genuinely like when the tranwsaction is over. More

We had previously contacted/visited another dealer for the purchase of a new 2013 Toyota Sienna and felt a lack of attention from their sales representative. We decided to visit Desert Toyota and for the the purchase of a new 2013 Toyota Sienna and felt a lack of attention from their sales representative. We decided to visit Desert Toyota and for the first time in dealing with a car dealer, we found someone in Mr Levasseur that he not only did listen, but did all possible in his power to meet our requirement. And as a result of his expertise and salesmanship, we bought a new car that met our needs. He even went as far as calling back (after the deal was done) to ensure that all was to our satisfaction. As a result of our experience with him and the dealership, we would always recommend Desert Toyota to our friends. More

I purchased a 2005 350Z from Desert Mini this summer. I live 240 miles from them and was somewhat happy about getting a 60 day warranty from them. Test driving the car I noticed a whirl sound which the ser live 240 miles from them and was somewhat happy about getting a 60 day warranty from them. Test driving the car I noticed a whirl sound which the service manager looked at at stated it was coming from the tires. I drove home and the sound ended up getting worse. I scheduled an appointment with them and brought it in (240 miles each way). They told me it was a wheel bearing and it was fixed. Being that part of the service departments motto is "fixed the first time" away I went. I drove home and the noise was still there.... so another trip (240 miles each way) but now the tire pressure sensor was not reading correctly. They replaced another wheel bearing which fixed the whirl and they told me they replaced several of the wheel sensors and upon driving around I would see the sensors register. 240 miles later I still had no tire pressure sensors being registered by the car (causing the yellow tire pressure alert). Again I made another appointment and another 240 mile trip to them. This time they all registered.... until I was about an hour away from them then the rear right tire deregisters. Again I drove to the service department and they were unable to see the error and told me I would have to bring it in when the error happened (it ends up being intermittent but always the rear right tire). I'm now outside of there warranty and every time I do any long distant driving the rear right tire sensor goes away causing an alarm. I drove the car down to them this weekend for an oil change and talked to the service manager (or so I was told). I explained the problem and that I had reported it and the problem I was having and was shocked for him to tell me it's outside of the 60 days and since it's intermittent it's on me. I strongly believe they should have replaced that tire sensor instead of giving the runaround which is making me hate this car now. What a hellish experience and alot of driving to get these problems fixed to have them do this to me. Ohhh... the oil change was even a pain. I had purchased the oil change contract for one year. When I arrived the service person told me nope, you don't have one.... It was then on me to go find the finance officer who sold me the car and who was able to provide me with a copy of the agreement to prove to the parts person that I indeed did purchase this contract. More

After multiple repair problems with my Mini. Alexa was the shining start for Dessert Mini. Helpful, a good listener and very, very willing to work with the customer the shining start for Dessert Mini. Helpful, a good listener and very, very willing to work with the customer More