MINI of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris Uhles is top notch. He helped us get exactly what we wanted without trying to hard-sell us things we didn't want or need. If you're thinking of getting a Mini, Chris Uh He helped us get exactly what we wanted without trying to hard-sell us things we didn't want or need. If you're thinking of getting a Mini, Chris Uhles is the person to ask for and work with. I'm giving 5 stars to this dealership because Chris made it worth 5 stars. More
I recommend you not do business with MINI of Las Vega, they are not honest. I was charged $2,200 to not fix a problem. I took my MINI Clubman to MINI of Las Vegas because of a loud rubbing noise coming f they are not honest. I was charged $2,200 to not fix a problem. I took my MINI Clubman to MINI of Las Vegas because of a loud rubbing noise coming from the front right of the car. In reviewing the problem with the service advisor, I pointed out that though not a mechanic, I am an engineer who has been around plenty of failing motor and pump bearings and this did not sound like a bearing problem. I paid roughly $200 to have the problem diagnosed. The service advisor came back to me with a diagnosis of a failed wheel bearing and a $2,200 estimate. I questioned the diagnosis which he affirmed and then I asked pointedly whether replacing the wheel bearing would fix the problem. The answer was “Yes”. I took the car in on a Tuesday. There was no loaner car available so I had to pay for a rental car for 3 days. Finally, a loaner car was available. That was a good thing because “repairs” took until the following Monday to complete. The service advisor called to tell me that my car was ready but there was another problem with the front right tire. I picked my car up paying $2,200 under protest and pointed out to the service advisor that I paid for repairs that weren’t needed and they didn’t fix the problem. Initially he denied that and then all he could say was, “I’m sorry.” I drove directly to Discount Tire with the same load rubbing noise that cause me to take the car to MINI in the first place. Discount Tire found a tire that was cracked inside and replaced it under warranty in a couple of hours. I called the dealership multiple times and most calls went unanswered. I finally got through and asked to talk to the service manager. No answer so I left messages requesting a return call on three successive days. No call. Finally, the loaner car was a huge disappointment. I drive a MINI because it is a fun car to drive. The new loaner was all sterile electronics and the MINI charm and driving experience are gone. More
Service was not completed as invoice stated. I am really disappointed with the fact that the tires where not checked. It opens the door that other services may have also been over-looked. Not fo I am really disappointed with the fact that the tires where not checked. It opens the door that other services may have also been over-looked. Not for the 1st time, Shortly after we bought the car, mileage 8487, The oil change warning came on and later the tire pressure warning also. More
Was very pleased with the dealership. Upon my arrival Louis had all the paperwork ready which made the car buying experience very easy. Upon my arrival Louis had all the paperwork ready which made the car buying experience very easy. More
Never gotten service so don’t know why it asked for a review. I paid for a diagnostic long time ago but never received it and I still paid. Receive another diagnostic and they still don’t manage to do th review. I paid for a diagnostic long time ago but never received it and I still paid. Receive another diagnostic and they still don’t manage to do their job so I’m never coming here ever again! More
I’ve been here before and had great service but this time Waited 5 hours for battery change. The entire time I kept being given a completion time, only to have it pass. The service rep was doing his best in Waited 5 hours for battery change. The entire time I kept being given a completion time, only to have it pass. The service rep was doing his best in a difficult circumstance since their computer systems were down, but they need to have a process in place for when. Something like this happens. No one checked to make sure my battery was in stock prior to my appointment and no one bothered to tell me that was the case as I was waiting. More
I question their abilities. My car was serviced in January and showed 8mm front brake wear. I just had it serviced 5000 miles and 6 months later and the brakes are showing at 10 My car was serviced in January and showed 8mm front brake wear. I just had it serviced 5000 miles and 6 months later and the brakes are showing at 10mm. Its magic! OR, the dearler tech does not know how to do a simple caliper mrasure...which scare me when they tell me I need brakes based on their measure. Would you trust them? Then I pick up my car on a 107 degree day. My car is parked outside. Hotter than xxxx. Why wasnt it parked inside with the other cars where there was room? Then there sweaty hand marks from the lot boy, both inside and outside on the door handles. Gross. OVERALL fail by the dealer. I will not be going back to Mini Las Vegas. More