MINI of Knoxville

Awesome Experience Dustin was awesome. He worked hard to finalize my deal. I couldn't have been happier with the process, all-around. I will buy from this group from now Dustin was awesome. He worked hard to finalize my deal. I couldn't have been happier with the process, all-around. I will buy from this group from now on. More

Wonderful Experience! My husband and I were referred to Mini of Knoxville by my sister. Tim was the one to assist us. He helped us find exactly what we wanted and insured i My husband and I were referred to Mini of Knoxville by my sister. Tim was the one to assist us. He helped us find exactly what we wanted and insured it was in our price range. In the past, we have dealt with car salesmen who have been pushy, but Tim never made us feel pressured at all. This was, by far, the best experience we could have hoped for! Tim surpassed all our expectations and we will certainly be visiting him again when it is time for an upgrade! More

Quick and Easy for a Great product I went to Mini of Knoxville looking to trade my car in and I must say I am pleased with the results. My salesman Rick Loy took great care of me. The w I went to Mini of Knoxville looking to trade my car in and I must say I am pleased with the results. My salesman Rick Loy took great care of me. The whole process went quick and easy! I must say when the time comes to get another car, MINI of Knoxville will be my choice to go to! More

Easy To Please I have purchased Two MINI COOPERS from Mini of Knoxville. Happy with both experiences. Tim is going to take care of you when you come in. My needs wer I have purchased Two MINI COOPERS from Mini of Knoxville. Happy with both experiences. Tim is going to take care of you when you come in. My needs were respected and met. More

Great Experience My husband and I have always wanted a mini cooper countryman. We went to mini of Knoxville and found the experience very enjoyable. The sales staff w My husband and I have always wanted a mini cooper countryman. We went to mini of Knoxville and found the experience very enjoyable. The sales staff was very knowledgeable and the selection of countrymans was very good. Tim was very helpful thru the process and even after as we have had some questions. All in all it has been a tremendous experience and we love our car!!!! More

Love Mini Recently purchased a new mini and couldn't be happier ! Everyone was extremely helpful, patient, knowledgeable, and friendly ! Especially my sales ass Recently purchased a new mini and couldn't be happier ! Everyone was extremely helpful, patient, knowledgeable, and friendly ! Especially my sales associate Ricky ! Thanks again guys, love my car! Matti More

Terrible Shifty and deceitful selling practices. Would not recommend at all. Then above it all, rude when responding to customers. Stay far far away from th Shifty and deceitful selling practices. Would not recommend at all. Then above it all, rude when responding to customers. Stay far far away from this dealership. More

Enjoyable Car Buying Experience We were in a bind, stressed and had to get a car for the household. At Mini of Knoxville we had a great experience with Tim Marsee. He was honest an We were in a bind, stressed and had to get a car for the household. At Mini of Knoxville we had a great experience with Tim Marsee. He was honest and straight forward. We never felt like we were being pressured or manipulated. The financing department was equally helpful and respectful. Definitely not the stereotypical car salesman experience. Would look forward to going back there for our next vehicle. More

would never recommend this dealership. Recently inquired about the countryman. Told the dealer what payments I could work with. He clearly did not understand because he exceeded my payments Recently inquired about the countryman. Told the dealer what payments I could work with. He clearly did not understand because he exceeded my payments by almost $100. I feel like I was rushed into a contract. Once I got home I realized that I could not afford the car. I called the very same day they put me off til Monday. I called Monday they put me off til Tuesday. Then they told me there was nothing they could do. They gave me the runaround. The sales manager actually stated that he already got his commission of the car they sold me. Also stated that my credit wasn't good enough to trade it back. This is a brand new car. They still had my trade on their lot and refused to let me bring the countryman back. I've been shopping around for awhile and I know most dealerships give you 5-7 days in case you change your mind. I suggest if you want honest people who will do the right thing and who will work with you that you go elsewhere. Now I'm stuck in a car that I can't afford. For years to come. More

Above & beyond what I expected. I just need to say what a joy it has been to work with Carol Hwang in the service department. She really took what could have been a disastrous MINIs I just need to say what a joy it has been to work with Carol Hwang in the service department. She really took what could have been a disastrous MINIs on the Dragon with The Countess acting a fool and really made it special for me. Those service managers may get a bad rep but Carol bucks the trend. More