
MINI of Knoxville
Knoxville, TN
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Stepped on the lot first thing in the morning and was greeted by Angelo Azuar. Conversation was so casual and pleasant, felt like meeting up with an old friend. He was very helpful in answering all our q greeted by Angelo Azuar. Conversation was so casual and pleasant, felt like meeting up with an old friend. He was very helpful in answering all our questions and worked with us to purchase our new to us Chevy Suburban. Without a doubt, we would work with Angelo and Mini of Knoxville again to purchase a car. More
Just pulled into the lot and was greeted by Lexy Stewart, who took us straight to a GMC Yukon that had just been traded in. It was perfect vehicle for us and Lexy and the staff made it an easy, stress free e who took us straight to a GMC Yukon that had just been traded in. It was perfect vehicle for us and Lexy and the staff made it an easy, stress free experience to purchase. Would definitely go back! More
BUYER BEWARE! DO NOT BUY FROM THIS DEALERSHIP! I recently purchased a BMW M3 from Gary the sales associate. He was quick to answer my calls and be responsive until DO NOT BUY FROM THIS DEALERSHIP! I recently purchased a BMW M3 from Gary the sales associate. He was quick to answer my calls and be responsive until I paid for the car, then getting ahold of anyone at this dealership is IMPOSSIBLE! They dodge calls, don't call back, and BLOCK numbers. I bought this car sight unseen because I was told by GARY the car was in immaculate condition and had the paper work to prove it. When the car arrived it had noticeable body damage to the back bumper, that had been repainted and repair previously. I have since called this dealership many times, trying to reach Gary, the Sales manager and the owner of the dealership to no avail. No one calls back. I have also sent certified mail to all 3 to no avail either. This dealership refuses to stand behind their product and their sale. THIS IS DISGRACEFUL! The car also arrived to me with 35 miles more than the purchase documents state. This is illegal considering I owned the vehicle and someone was using the vehicle to joy ride. Transport doesn't need 35 miles to get the vehicle on and off the truck. This dealership is deceptive and unfair in their business practices and has since been reported to the Attorney General of Tennessee & Better Business Bureau. Gary also told me the tires where good and didn't need to be replaced, however upon taking it to my dealership I was advised to replace the tires immediately for safety concerns. This cost me an additional $2,000, on top of the already $1,600 for the body damage to the back bumper. This dealership thinks that by ignoring this problem that it will go away and I ensure you it will NOT! DO NOT BUY FROM THIS DEALERSHIP UNLESS ALL YOU WANT IS HEADACHES AND AGGREVATION! More
Buyer Beware. Short story long is they do not inspect their vehicles for potential problems or disclose them if they did so know what you're looking at or get it Short story long is they do not inspect their vehicles for potential problems or disclose them if they did so know what you're looking at or get it checked out before you buy. I didn't do my due diligence and now have a truck I've owned for 4 days that I cant drive sitting at Ford waiting on $2400 repair. Sales person didnt even know what a turbo was when I was asking about the truck. At the end of the day I bought it as-is and thats on me. But I wish I would have had someone look at it. More
I have bought three cars from this dealership and have been very satisfied with the service , price and selection . Very hard to find all three qualities. I always request my salesman Todd Viney , witch g been very satisfied with the service , price and selection . Very hard to find all three qualities. I always request my salesman Todd Viney , witch goes above, beyond and always delivers the right car and at the right price . He truly keeps me returning . The whole staff is incredible with putting the consumer needs first . Also a honorable mention to Aaron Mynatt for finding me the best financing / warranty alleviable . More
I was looking for a Audi R8 keep in mind I live in Houston Texas they was 2 for sale in Knoxville one at mini of Knoxville and one at Audi of Knoxville . reason I chose mini is because of their outsta Houston Texas they was 2 for sale in Knoxville one at mini of Knoxville and one at Audi of Knoxville . reason I chose mini is because of their outstanding customer service and no phone call from Audi of Knoxville . Todd , Christian and Aaron are hand down on their game . Online shopping was so easy with these guys . Keep up the good work !!! Will be back for another super car one day ! More
Horrible experience! Vehicle was trash and bedside manner of employees was terrible. I would never recommend this dealership to anyone. Complete waste of time’. Unreal. of employees was terrible. I would never recommend this dealership to anyone. Complete waste of time’. Unreal. More
I had such a pleasant experience at the dealership. A young lady, Lexy, was so helpful and friendly. I love my pre-owned Lincoln and will definitely contact her for my next vehicle. young lady, Lexy, was so helpful and friendly. I love my pre-owned Lincoln and will definitely contact her for my next vehicle. More
Todd Viney made our purchase the smoothest car purchase we have ever experienced. He promptly answered emails and was super to work with. His sales manager was very helpful as well. we have ever experienced. He promptly answered emails and was super to work with. His sales manager was very helpful as well. More