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MINI of Glencoe North Shore

Glencoe, IL

not yet
rated
269 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 269 reviews

November 05, 2017

Very pleased I have owned my car for 12 years and have always used this dealership to care for my car. Even though my car is "seasoned" I still would trust no one More

by Elaine Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Nickoli
May 30, 2018 -

MINI of Glencoe North Shore responded

It’s a joy to receive a rating like yours, thank you! We are dedicated to excellence and look forward to serving your automotive needs in the future. All the best, Tony Marino, the new General Manager.

November 03, 2017

Excellent service for an unusual seat repair. The driver's seat of my 2013 G37X locked in a reclining position. I had it towed to Fields Infiniti (Glenco IL) for service. Tommy had the situatio More

by JUDITH6818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy and anyone else that worked on my car.
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you! If there is any way we may demonstrate our devotion to quality service in the future, please let me know how we may be of assistance. We appreciate your business. Best regards, Tony Marino, the new General Manager.

November 02, 2017

Quality workmanship and service. David listened well, handled himself in a professional manner and made certain all of my questions were answered. I will c More

by bruce adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David R
May 30, 2018 -

MINI of Glencoe North Shore responded

It’s an honor to receive your rating, thank you. We appreciate your patronage and look forward to the opportunity to serve your automotive needs down the road. Thank you, Tony Marino, the new General Manager.

November 01, 2017

Easy. Made the experience of getting new tires for my vehicle very smooth. People were nice to deal with and they got me a loaner car. More

by Scott Cyphers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
May 30, 2018 -

MINI of Glencoe North Shore responded

We are truly appreciative of your great rating and your business. Fields Matters Because You Matter. Sincerely, Tony Marino, the new General Manager.

October 31, 2017

Oil change and tire pressure Tommy took care of everything efficiently and even applied the coupon when I told him I had left mine at home. I am always happy to have Tommy to wor More

by Infiniti2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you for choosing Fields INFINITI Glencoe. It brings us great satisfaction to attend to your automotive needs. Sincerely, Tony Marino, the new General Manager.

October 29, 2017

Very good experience I do not know very much about cars, but Tommy explained the problem with words I was able to understand and with high professionalism. I recommend Fi More

by arotide1462
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy (he was the only person I was in contact)
May 30, 2018 -

MINI of Glencoe North Shore responded

I would like to thank you for your rating, but also your business. It’s really our pleasure to serve your automotive needs. Kind regards, Tony Marino, the new General Manager.

October 28, 2017

Excellent Service There’s nothing much more to say other than excellent service. I came in for a recall without an appointment, but they still took care of me right a More

by NewOwner2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember... but he was new...
May 30, 2018 -

MINI of Glencoe North Shore responded

If there is any way we may better serve you moving forward, please reach out to me at your convenience. Thank you for your business and your great rating. All the best, Tony Marino, the new General Manager.

October 26, 2017

Always Great service Field's Infiniti always provides exceptional service. Their service advisors are always courteous very knowledgeable. The service area super clean. Th More

by Leon Zingerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hubert
May 30, 2018 -

MINI of Glencoe North Shore responded

Thanks for the great score! We sincerely appreciate your business. Our Team is dedicated to surpassing your expectations on every visit and we look forward to serving you in the future. With appreciation, Tony Marino, the new General Manager.

October 25, 2017

Excellent Service The Fields group does it again! They have tha best service in town with Tommy leading the way. He is first class. I definitely recommend the Fields More

by Sperr21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy N.
May 30, 2018 -

MINI of Glencoe North Shore responded

It’s a pleasure doing business with you, thank you! We are appreciative for your delightful rating. All the best, Tony Marino, the new General Manager.

October 24, 2017

Service Department performs I was very pleased at the final outcome and the efforts the store (especially Juan and Lloyd) went through to help resolve my issue in expeditious fas More

by 123abc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Lloyd
May 30, 2018 -

MINI of Glencoe North Shore responded

I’m thrilled to come across your rating, thank you! We truly value your patronage and look forward to serving your automotive needs on forthcoming visits. Respectfully, Tony Marino, the new General Manager – Fields INFINITI Glencoe.

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