MINI of Glencoe North Shore
Glencoe, IL
Filter Reviews by Keyword
By Type
Showing 269 reviews
Very pleased I have owned my car for 12 years and have always used this dealership to care for my car. Even though my car is "seasoned" I still would trust no one I have owned my car for 12 years and have always used this dealership to care for my car. Even though my car is "seasoned" I still would trust no one to care for my car like Fields Infinity of Glencoe. They are upfront and very professional to work with. I have mostly dealt with Tommy and have been pleased with others I have worked with also. More
Excellent service for an unusual seat repair. The driver's seat of my 2013 G37X locked in a reclining position. I had it towed to Fields Infiniti (Glenco IL) for service. Tommy had the situatio The driver's seat of my 2013 G37X locked in a reclining position. I had it towed to Fields Infiniti (Glenco IL) for service. Tommy had the situation diagnosed, the parts ordered and gave me a loaner. The car was brought in for repair on Monday of this week and the repair was completed on Wednesday. Tommy has been of great help in servicing autos for me. This is why I have been buying and using Fields service for over 20 years. More
Quality workmanship and service. David listened well, handled himself in a professional manner and made certain all of my questions were answered. I will c workmanship and service. David listened well, handled himself in a professional manner and made certain all of my questions were answered. I will continue to service my G35x at Fields as i have for the past 10 years. More
Easy. Made the experience of getting new tires for my vehicle very smooth. People were nice to deal with and they got me a loaner car. Made the experience of getting new tires for my vehicle very smooth. People were nice to deal with and they got me a loaner car. More
Oil change and tire pressure Tommy took care of everything efficiently and even applied the coupon when I told him I had left mine at home. I am always happy to have Tommy to wor Tommy took care of everything efficiently and even applied the coupon when I told him I had left mine at home. I am always happy to have Tommy to work with. More
Very good experience I do not know very much about cars, but Tommy explained the problem with words I was able to understand and with high professionalism. I recommend Fi I do not know very much about cars, but Tommy explained the problem with words I was able to understand and with high professionalism. I recommend Fields Infiniti to my friends and family because I always received the best attention and service. More
Excellent Service There’s nothing much more to say other than excellent service. I came in for a recall without an appointment, but they still took care of me right a There’s nothing much more to say other than excellent service. I came in for a recall without an appointment, but they still took care of me right away. They did it with no issues, without disciplining me for being there without an appointment, and with no pushback. I’ll be sure to have an appointment next time. But rest a sure, when need to, there will be that opportunity of a “next time” at that location. More
Always Great service Field's Infiniti always provides exceptional service. Their service advisors are always courteous very knowledgeable. The service area super clean. Th Field's Infiniti always provides exceptional service. Their service advisors are always courteous very knowledgeable. The service area super clean. The loaner cars are plentiful. The service is done with efficiency and speed. More
Excellent Service The Fields group does it again! They have tha best service in town with Tommy leading the way. He is first class. I definitely recommend the Fields The Fields group does it again! They have tha best service in town with Tommy leading the way. He is first class. I definitely recommend the Fields Group. More
Service Department performs I was very pleased at the final outcome and the efforts the store (especially Juan and Lloyd) went through to help resolve my issue in expeditious fas I was very pleased at the final outcome and the efforts the store (especially Juan and Lloyd) went through to help resolve my issue in expeditious fashion. More