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MINI of Glencoe North Shore

Glencoe, IL

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269 Reviews
Call Dealership (847) 998-5200

2100 Frontage Road

Glencoe, IL

60022

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Showing 269 reviews

October 08, 2021

Excellent service. Love the walk around video and receipt. Friendly and professional staff! We will keep coming back! More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, all technicians
Report | Print
Oct 08, 2021 -

MINI of Glencoe North Shore responded

We are delighted to have earned your continued business and your terrific review! Thank you from all of us at MINI of Glencoe. Safe travels!

October 02, 2021

Justin in the service department is helpful and accommodating. His communications to keep you updated on progress is spot on. Quality of work in the service area bus outstanding. More

by skedaddle0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 04, 2021 -

MINI of Glencoe North Shore responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Justin and the MINI of Glencoe team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Great listener, great sense of humor and highly efficient. It was a delight to work with him. More

by Michellemweiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Sep 29, 2021 -

MINI of Glencoe North Shore responded

Michelle - it warms our heart to hear you enjoyed working with our team. Thank you for the wonderful review and for taking your business to MINI of Glencoe!

September 13, 2021

This dealership is awesome! Everyone is kind and so helpful. I feel not only well taken care of, but safe knowing my mini is well serviced. This is my 4th mini and I will keep getting them. Great car a More

by Edkatz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier and Rodrigo 5 stars to each. You are lucky to have them.
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Sep 13, 2021 -

MINI of Glencoe North Shore responded

We deeply appreciate your kind words. Our goal is keep our clients confidently on the road. Thanks for supporting MINI of Glencoe and we'll see you again soon!

August 30, 2021

Great experience. Justin was very clear with the work that was needed and how long it would take. He kept me updated throughout my visit. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez, Pat Hubert, Christi Brinckerhoff
Report | Print
Aug 31, 2021 -

MINI of Glencoe North Shore responded

We're glad to hear it, Mark. Thank you for the review and for taking your business to MINI of Glencoe - we hope to see you again down the road!

July 28, 2021

Ryan was great...he answered all my questions and got me out in plenty of time to enjoy the day.thanks Ryan. Good job again More

by ag_cochran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jul 28, 2021 -

MINI of Glencoe North Shore responded

Thank you for choosing MINI of Glencoe for your service needs! We are happy to hear that you had such an efficient, top-notch experience with Ryan and the team. See you next time!

July 28, 2021

Service is open, communicative, expedient and quality oriented. While its not as convenient to go to Glencoe when you live in the city - they have made the experience as pleasant as they could for the e More

by amyj65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 28, 2021 -

MINI of Glencoe North Shore responded

It is always great to hear from a happy customer! Thank you for choosing MINI of Glencoe and for taking the time to share a positive review. Drive safely until we see you next!

July 28, 2021

Great Service and Showroom. The waiting area is very comfortable while you are waiting if you are is in the service area. They sell all kinds of cool MINI Gadgets. Ryan at the Service Desk is always sup More

by anneka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jul 29, 2021 -

MINI of Glencoe North Shore responded

Anneka, thank you for choosing MINI of Glencoe for your service needs! We are happy to hear that you were so well taken care of by Ryan and the team. Drive safely until we see you next!

July 23, 2021

Took care of the small things on my 18 cointryman S all four. Pre owned certified one. And they were right on taking care of my car No crap like the other Mini Dealer was with me Joe Heinz More

by Outgoing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and his partner too in Service
Report | Print
Jul 23, 2021 -

MINI of Glencoe North Shore responded

We're really pleased to hear that you were able to get all of your issues addressed with your MINI Countryman at MINI of Glencoe! Thank you very much for leaving us a 5 star review and if you need anything further we're happy to help!

Jul 23, 2021 -

Outgoing responded

thankyou, 7/23/21, 3:50pm, Glencoe Mini, Service work by you on my 18 mini countryman has been good in two times I have been there at Glencoe. And, the first one was found to be under Warranty with the check engine light on. It hasn't come back on since. I wasn't sure about the second time thou on the wheel piece. The wheel part was like that when I brought the car last Nov. at, Naperville Mini. I didn't like the way it was working. AND, the service at Naperville tried to charge me 300.00 for a all 4 wheel alighnment. That was wrong when I saw the Mgr. It was only 180.00 at two other dealers . Got some money back. I will keep that work order too . Joe Heinz in Chicago, Ill , Midway Airport.

July 16, 2021

Super nice and efficient people in that dealership and it’s closer to my house than the mini dealership I used to go to. They took care of me right away and contacted me to give me updates on the repair p More

by Irashnl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jul 16, 2021 -

MINI of Glencoe North Shore responded

Thanks for trusting MINI of Glencoe with your business. We look forward to working with you during your next service visit!

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