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MINI of Glencoe North Shore

Glencoe, IL

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269 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 269 reviews

December 14, 2011

This dealership, and in particular, Rene Chavez, was a pleasure to work with. Usually the car shopping experience is tense and stressful. Throughout our search for a vehicle, this dealer ship stood out. More

by blaircm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
December 12, 2011

Great buying experience at this dealership. Friendly, no pressure sales. Rene Chavez and Sam Badro did a really nice job addressing our questions and needs. More

by room94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez & Sam Badro
December 08, 2011

Rene was the consummate professional. Overall knowledge was very enlightening and he followed up with everything that he could. In short he was absolutely great! More

by nueva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
December 05, 2011

Fields Infiniti is an outstanding operation. The place is beautiful, upscale and conveniently located right off the Edens. The service department is exceptional; they are friendly, thorough, detailed, pa More

by mjbecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
December 02, 2011

Worst than going to the dentist. Rudeness and games abound. Will sit you in front of main manager's office while the floor salesman works you from the other side. The two will then play "good cop- bad More

by ratface1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales manager
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

November 29, 2011

Probably my best car buying experience ever. Rene was a great help and very easy to work with. Got a great deal for my trade-in and the purchase price I wanted for my new Infiniti. If you're considering an More

by montgrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
November 29, 2011

Rene was a wonderful sales associate who found me the perfect car for my needs. I originally came into the dealership thinking I wanted one vehicle (G25), but ended up purchasing the G37x because he lis More

by daisycutey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
November 17, 2011

Excellent service with full information and wonderful facilities catering to every customer and visitor's needs. Friendly and supportive staff, clean environment, exceptional service from every person on More

by lfscec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
November 14, 2011

This was by far least stressful car purchasing experience I ever had. Rene understood what I was looking for, help me find car that fit my needs, and worked to put me in the car while working with my budget More

by eges33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
November 12, 2011

My experience at Fields Infiniti was the best car buying experience I have ever had. I found a used car that they were selling on AutoTrader.com and contacted them via email. From that point on, they were More

by rekrapttam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez and John David