MINI of Glencoe North Shore
Glencoe, IL
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This is a second car i bought at this dealer. I came back there because they have good service, very nice dealership and no-pressure approach to sales. This time I worked with Adam Murczek and I have t back there because they have good service, very nice dealership and no-pressure approach to sales. This time I worked with Adam Murczek and I have to say he went out of his way to work with me and make sure i am satisfied. He didn't waste any of my time, had all documents prepared ahead of the time, so when I was ready to come back and sign the deal, it only took 1 hour!! that's really not bad compared to my previous experiences of spending a whole afternoon until late night to close on a deal... Thank you! More
George was extremely patient while I tried to decide among cars. He also explained the Leasing process clearly. Also, he went above and beyond the call of duty by picking me up the following morning t among cars. He also explained the Leasing process clearly. Also, he went above and beyond the call of duty by picking me up the following morning to bring me to the dealer. More
Ordered JX on June 4th. Car was delivered a little earlier than I expected. Very friendly staff, great buying experience. I will be back to service the car. earlier than I expected. Very friendly staff, great buying experience. I will be back to service the car. More
From the moment we walked into the showroom, Andy was friendly, knowledgeable, and sincere. I was accompanying my friend who was contemplating a purchase sometime soon. After the "sticker shock" of the n friendly, knowledgeable, and sincere. I was accompanying my friend who was contemplating a purchase sometime soon. After the "sticker shock" of the new SUVs, she decided to inquire about the availability of a fine per-owned. Andy was absolutely pleasant about the change up and pulled up images of the cars which might suit her. After locating two possibles at the Libertyville dealership, he drove us there, allowed us inspect and test drive, and ultimately drive the winning choice back to his dealership, where he fluidly completed the sale. I feel compelled to comment on his salesmanship, and that is why I am exerting so much effort in writing to you. More
We came, since we experienced excellent service at another Fields dealership. We stayed, due to the professional attitude of all the staff. We purchased, only because of Sam Badro. Sam provided a another Fields dealership. We stayed, due to the professional attitude of all the staff. We purchased, only because of Sam Badro. Sam provided a transparent and professional business transaction -- without any pushy, or deceitful, sales tactics. He was kind to my family, and exhibited all the soft skills which made for a pleasant afternoon. But, most importantly, he was honest and up-front. It couldn't have been better... More
Jim was terrific in terms of his professionalism, sales skills and follow up. He was always asking the appropriate questions, but not being overly intrusive. He was fair and honest with his comments and ap skills and follow up. He was always asking the appropriate questions, but not being overly intrusive. He was fair and honest with his comments and approach. As a customer you felt valued and taken care of by Jim and this was even before we purchased a vehicle. We decided to purchase from Jim and Infiniti in Glencoe, IL b/c of Jim. We wanted him to have the sale. More
I recently purchased a Infiniti g37x from Fields Infiniti.I could not have been happier with my experience.Sam Badro was very knowledgeable and professional.He explained everything about the car ver Infiniti.I could not have been happier with my experience.Sam Badro was very knowledgeable and professional.He explained everything about the car very well.I got a very good price.There was absolutely no pressure to buy.I will highly recommend Sam and Fields Infiniti to all my friends. More
Adam in sales in great to work with! He took me out for a great test drive and explained everything I could possibly want to know about the car. He also worked with me to get me the best deal on this car and great test drive and explained everything I could possibly want to know about the car. He also worked with me to get me the best deal on this car and also my trade in. Chandra who took care of my finiacial paperwork was very friendly and answered all my questions. I would definitely recommend this dealership to everyone I know and I will be purchasing my next car through them also! More
I was purchasing a JX for my husband as a surprise, and this dealership kept it hush hush for me. They are considerate of peoples time, and extremely friendly. Our household is known for purchasing cars, this dealership kept it hush hush for me. They are considerate of peoples time, and extremely friendly. Our household is known for purchasing cars, getting great life out of them, and returning to the same dealers. This was our first time buying from Fields, but hope it will not be the last.Just nice people all the way around. More
We spent 15 minutes on the floor and no sales person came to us. Two of them kept on sitting in office and chatted to glory. My wife walked out. I decided to give them some feedback. Their response.....' we to us. Two of them kept on sitting in office and chatted to glory. My wife walked out. I decided to give them some feedback. Their response.....' we are busy attending customer'. I asked ' where is the customer?'. Their response....' what can we do for you'. Hands down WORST luxury car dealership ever seen. I happily clutched my chequebook in the pocket and walked out. Can't even imagine how would they treat you after sale. I expect a lot more better experiencein a place where I am writing a cheque for 40k+ More