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MINI of Glencoe North Shore

Glencoe, IL

not yet
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269 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 269 reviews

September 12, 2012

This is a second car i bought at this dealer. I came back there because they have good service, very nice dealership and no-pressure approach to sales. This time I worked with Adam Murczek and I have t More

by norbertm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
September 11, 2012

George was extremely patient while I tried to decide among cars. He also explained the Leasing process clearly. Also, he went above and beyond the call of duty by picking me up the following morning t More

by mgillogly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Fan
August 02, 2012

Ordered JX on June 4th. Car was delivered a little earlier than I expected. Very friendly staff, great buying experience. I will be back to service the car. More

by triple_sissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Iverson, Adam Murczek
July 28, 2012

From the moment we walked into the showroom, Andy was friendly, knowledgeable, and sincere. I was accompanying my friend who was contemplating a purchase sometime soon. After the "sticker shock" of the n More

by Matilda911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
July 24, 2012

We came, since we experienced excellent service at another Fields dealership. We stayed, due to the professional attitude of all the staff. We purchased, only because of Sam Badro. Sam provided a More

by namenotneeded
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Badro
July 17, 2012

Jim was terrific in terms of his professionalism, sales skills and follow up. He was always asking the appropriate questions, but not being overly intrusive. He was fair and honest with his comments and ap More

by TomDiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Taylor
July 15, 2012

I recently purchased a Infiniti g37x from Fields Infiniti.I could not have been happier with my experience.Sam Badro was very knowledgeable and professional.He explained everything about the car ver More

by gary freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Badro
July 02, 2012

Adam in sales in great to work with! He took me out for a great test drive and explained everything I could possibly want to know about the car. He also worked with me to get me the best deal on this car and More

by sarahfreiberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Chandra
June 15, 2012

I was purchasing a JX for my husband as a surprise, and this dealership kept it hush hush for me. They are considerate of peoples time, and extremely friendly. Our household is known for purchasing cars, More

by bigmommybarbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
June 14, 2012

We spent 15 minutes on the floor and no sales person came to us. Two of them kept on sitting in office and chatted to glory. My wife walked out. I decided to give them some feedback. Their response.....' we More

by Glvw_il
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None showed up
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

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